Job
- Level
- Experienced
- Location
- Essen
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle 1st and 2nd level support, document IT systems, and plan IT projects, including integration into existing environments and support for VoIP systems.
Job Technologies
Your role in the team
- 1st- and 2nd-level support as well as documentation of IT systems, including license management and license monitoring.
- Close collaboration with other IT organizational units within the company.
- Planning and execution of IT projects with a focus on requirements gathering, solution design, and integration into the existing system landscape.
- Creation, maintenance, and analysis of technical documentation.
- Provision, administration, and further development of various services in the area of building, facility, and operational technology (e.g., locking systems, key cabinets, etc.), including the execution of minor repair, maintenance, and servicing tasks.
- Engagement, management, and coordination of external service providers as well as acceptance of the services provided.
- Support in the provisioning, operation, and monitoring of the physical and virtual IT infrastructure of our emergency call centers.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/d) for system integration or a comparable degree.
Qualifications
- Knowledge in operating VMware environments as well as Microsoft server landscapes.
- Proficient in network technologies (Switching, Routing, VLAN).
- Knowledge in analyzing, diagnosing, and resolving infrastructure issues.
- Teamwork skills, strong communication abilities, and a pronounced customer service orientation.
- High reliability, commitment, and flexibility.
- Class B driver's license.
Experience
- Several years of professional experience in system administration or system integration.
- Experience in the deployment and operation of VoIP communication systems.
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What we offer
- 30 days of vacation (5-day week).
- Recognition of previous service periods.
- Attractive compensation.
- Company pension scheme.
- Company car for completing the tours.
- Further education and training.
- Special leave for various occasions such as the birth of a child or a wedding.
- Option for salary conversion.
- Capital-forming benefits.
- Additional day off on Christmas Eve and New Year's Eve.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Johanniter Competence Center GmbH
Die Johanniter Competence Center GmbH ist der zentrale IT-Dienstleister im Johanniterorden und betreut derzeit eine Vielzahl an Krankenhäusern und mehr als 90 Seniorenpflege-Einrichtungen. Die Mitarbeiter und das zentrale Hochleistungs-Rechenzentrum in Berlin sorgen bei internen und externen Kunden für modernste Technologien und professionelle IT-Dienstleistungen.
Description
- Founding Year
- 2002
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT administration and IT support staff
- Location
- Essen
- Working Model
- Onsite
- Diversity
- Open for all genders
