Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you are the first point of contact for IT issues, handling hardware setup, replacement, and monitoring to ensure a smooth IT environment for all employees.
Your role in the team
- You are the primary contact for all IT-related issues of our colleagues at the headquarters in Munich and the branches across Germany (on-site or remote).
- You are responsible for the setup and rollout or replacement of hardware such as notebooks, printers, cash registers, etc.
- You are responsible for creating and maintaining user accounts and permissions.
- They always keep an eye on the monitoring system to detect problems in our IT landscape early and to resolve them together with the 2nd level.
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Our expectations of you
Education
- You have completed training as an IT specialist for system integration or an equivalent qualification.
Qualifications
- Your way of communicating with colleagues is always open and friendly, and you enjoy solving problems.
- You are a true team player and have high standards for your work results.
- You are fluent in German, both spoken and written.
Experience
- You have several years of professional experience in 1st and/or 2nd Level Support.
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What we offer
- As a medium-sized family-owned company, we offer flat hierarchies and short decision-making paths, as well as a modern workplace with excellent transportation links.
- In addition to our in-house lunch options, fresh fruit, and on-site massage services, we organize team events and offer Jobrad and corporate benefits through external partner companies.
- Benefit from our employer subsidy for company pension schemes as well as employee discounts on the purchase of precious metals for wealth accumulation.
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Benefits
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
pro aurum GmbH
Das Unternehmen pro aurum hat sich auf den Handel und die Verwahrung von Gold, Silber, Platin sowie Palladium spezialisiert und ist mit seinen rund 100 Mitarbeitern einer der Marktführer im deutschsprachigen Raum.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance, Trade
IT Support Specialist
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
