Job
In this role, you ensure the stable operation of complex IT platforms and applications, monitor system availability, and handle change and incident management according to ITIL.
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Job technologies
Your role in the team
- Ensuring the stable, secure, and highly available operation of assigned IT applications and platforms in compliance with defined Service Level Agreements.
- Responsibility for Incident, Problem, Change, and Release Management according to ITIL in a comprehensive end-to-end approach.
- Monitoring and analysis of disruptions as well as deriving sustainable solutions to increase system stability.
- Planning, coordination, and execution of deployments, updates, patches, and configuration changes.
- Implementation of security, legal, and regulatory requirements in operational IT management.
- Participation in further developments, migrations, testing, acceptance, and technical documentation.
- Continuous optimization of system performance, availability, and operational processes.
- Close collaboration across disciplines with IT infrastructure, IT network, IT security, as well as other internal and external partners.
Our expectations of you
Education
- Completed degree or apprenticeship in Computer Science, Business Informatics, or another comparable IT-related field.
Qualifications
- Excellent knowledge in operating complex system landscapes (e.g., client-server, web or distributed platforms including cloud/hybrid architectures).
- Knowledge of operating systems (Windows, Linux), virtualization, as well as common middleware, database, and integration components.
- Strong understanding of IT security concepts and common best practices, as well as permission and role models.
- Proficient handling of complex network and system environments.
- Independent and proactive working style.
- Excellent spoken and written German and English skills (each C1).
Experience
- Several years of professional experience in planning, operation, and further development of mission-critical IT applications and platforms.
- Extensive experience in IT Service Management according to ITIL, particularly in Incident, Change, Problem, and Release Management.
- Experience in IT operations, monitoring, provider management, and collaboration with internal and external IT partners.
- Experience in the application of AI-powered tools in a professional context.
What we offer
- Working hours: 37 hours per week (full-time).
- Flexible working hours with a long-term account to support work-life balance.
- The number of floating days is unlimited.
- No core working hours.
- Mobile working (partially from home) possible.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Electricity is something that we all rely on day in and day out. Whether it’s to power our homes or our businesses, we depend on a reliable source of electricity. This is where 50Hertz comes in. As one of the four major transmission network operators in Germany, 50Hertz is responsible for supplying electricity to 18 million people. The company takes its role very seriously and employs over 1,000 people to make sure that everyone has the power they need when they need it. Thanks to the hard work of the 50Hertz team, we can all rest assured that our electricity needs will always be taken care of.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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