Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stuttgart
- Working Model
- Onsite
Job Summary
In this role, you lead a cross-site team to optimize workplace IT services and UCC platforms, ensure service availability, and develop efficient processes for knowledge documentation.
Job Technologies
Your role in the team
- Oversee the operation and support (2nd & 3rd level) of workplace IT services and Unified Communication & Collaboration platforms.
- Ensure service availability and optimization.
- Lead a cross-site team with a focus on collaboration and motivation (technical leadership without disciplinary authority).
- Design and implement operating concepts for workplace and collaboration tools.
- Develop efficient processes for knowledge sharing and documentation.
- Ensure compliance with SLAs and continuously improve operational processes.
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Our expectations of you
Education
- Degree in computer science or equivalent professional qualification.
Qualifications
- Practical expertise in the areas of Workplace and UCC, ideally familiar with Windows 10, Blackberry UEM, Skype for Business, VMware Horizon, SharePoint, Exchange and/or Lotus Notes.
- Strong expertise in workplace IT systems and collaboration tools.
- Proven ability to lead and motivate diverse teams.
- Excellent analytical and communication skills.
- Methodical and goal-oriented approach to IT service development and operations.
- Fluent in English and German.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Antal International
Antal International, founded in 1993 in London, is a leading talent acquisition company with a strong global presence and over 130 offices.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Lead Manager - Workplace & UCC
- Location
- Stuttgart
- Working Model
- Onsite
- Diversity
- Open for all genders
