Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will manage the Windows-based IT infrastructure, analyze support requests, and perform troubleshooting, while collaborating closely with departments to optimize technical solutions.
Job Technologies
Your role in the team
- Central contact person for your colleagues, e.g., for the use of applications, including error analysis and troubleshooting in case of disruptions.
- Support and continuous development of our Windows-based IT infrastructure.
- Processing and analysis of support requests.
- Responsibility for the procurement, installation, and support of notebooks, monitors, etc.
- Support in ensuring compliance with IT security and data protection standards.
- Support, maintenance, and further development of the IT infrastructure in collaboration with the specialist departments.
- Independent project and subproject management in the implementation of IT projects.
- Close collaboration with users and other IT teams to develop optimal solutions for technical challenges.
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Our expectations of you
Education
- Completed degree or training in Computer Science or Business Informatics.
Qualifications
- Knowledge of Microsoft Active Directory, Windows permission structures, and the Microsoft 365 ecosystem.
- Experience in 1st- and 2nd-level support.
- Interest in digitalization and the continuous optimization of IT-supported processes.
- Independent, proactive work approach as well as a strong understanding of IT security and data protection.
- Ability to communicate technical information clearly and understandably, even for non-technical audiences.
- Independent and meticulous work approach combined with high commitment and flexibility.
- Excellent communication skills in German and English.
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What we offer
- Internationally oriented environment.
- Performance- and market-oriented compensation.
- Opportunities for professional and personal development.
- Flexible and family-friendly working hours.
- An open, team-oriented, and friendly atmosphere.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Planisware
Planisware ist Herausgeber der Enterprise Project Portfolio Management-Software Planisware V6 für verschiedene Branchen - darunter Energie, Medizinprodukte, Hightech, Luft- und Raumfahrt und Verteidigung, Chemie, Regierung, Pharmazie und Automobilindustrie.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Media, Publishing, Trade