Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neuhaus am Rennweg
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for the installation, support, and lifecycle management of clients and mobile devices, including handling service requests and administering Microsoft Intune and Active Directory.
Job Technologies
Your role in the team
- Provisioning, installation, and lifecycle management of clients, notebooks, mobile devices, and peripherals.
- On-site support at 1st and 2nd level as well as handling incidents, service requests, and standard changes.
- Support users with hardware and software issues as well as manage meeting room and printing systems.
- Administration of Microsoft Intune within defined standards (device registration, policies, software deployment).
- User and group management in Active Directory and Microsoft 365 in accordance with the permission concept.
- Support in the operation of local server and network infrastructure according to the specifications of the infrastructure specialists.
- Execution of client and server patches in accordance with the centralized patch process.
- Asset and license management as well as maintenance of technical documentation.
- Coordination and support of external service providers on-site.
- Participation in IT projects as well as the implementation of centrally defined standards.
- Participation in IT on-call duty according to duty roster.
- Ensuring a stable and service-oriented IT operation at the site.
- Compliance with IT security policies, quality standards, and regulatory requirements.
- Documentation of the work performed and handover of complex topics to the responsible Senior Specialists.
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Our expectations of you
Education
- Training as an IT Specialist for System Integration or a comparable qualification.
Qualifications
- In-depth knowledge of Windows 10/11 and Microsoft 365.
- Basic knowledge of networking (TCP/IP, VLAN, DHCP, DNS).
- Basic knowledge of PowerShell is an advantage.
- High service and customer orientation.
- Independent, structured, and reliable way of working.
- Teamwork skills and good communication skills.
- Analytical thinking and pragmatic solution orientation.
- Willingness to further education.
- The role offers the opportunity to develop professionally within the European IT Operating Model, particularly in the areas of Workplace Management, Client Management, Microsoft 365, Intune, and local infrastructure.
Experience
- Experience with Intune, Active Directory, and basic knowledge of Azure/Entra ID.
- Experience in client management and on-site support.
- Experience with ITSM processes (e.g., ITIL) is desirable.
- Experience in several of the mentioned areas is desirable; a structured onboarding and professional support by the Senior Specialists is planned.
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What we offer
- Occupational health management: Your health and well-being are important to us.
- Benefit from our diverse health services such as the company doctor, health prevention, check-ups, fitness programs, and sustainability days.
- Jobrad: We offer our employees the opportunity to lease a Jobrad.
- Our offer also includes e-bikes for those who need a little extra boost.
- Catering: Depending on the location, you will find various catering options - from traditional canteens to modern concepts like (FreshTaste).
- Corporate Benefits: We offer our employees exclusive discounts and special conditions with numerous brands in the fields of fashion, technology, leisure, and much more.
- Further education and training: Our focus is on the continuous development of our team members.
- We want to ensure that everyone can reach their full potential, and therefore offer tailored training programs for different positions.
- Flexibility: Whenever possible, we create a good work-life balance through our flexible working time models.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Röchling Automotive SE & Co. KG
Röchling Automotive ist mit über 5.500 Mitarbeitern Ihr Partner für integrierte Systemlösungen auf den Gebieten Aerodynamics, Propulsion und New Mobility. Mit 44 Standorten auf 4 Kontinenten sind wir global aufgestellt.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
IT System Engineer - Operations & Support
- Location
- Neuhaus am Rennweg
- Working Model
- Onsite
- Diversity
- Open for all genders
