Job
- Level
- Lead
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Halle
- Working Model
- Onsite
Job Summary
In this role, you will lead teams in business development and product management, design digital solutions, develop tailored customer service models, and drive the strategy for innovative products.
Your role in the team
- Disciplinary and technical leadership of the departments and teams in the Business Development Customer Service I Digital Solutions division, as well as leadership of the product management for Digital Solutions (User Centered Design, Data Solutions, and Requirements & Quality Assurance).
- Conceptualization and development of innovative digital solutions and customer service models tailored to the specific needs of Sparkassen.
- Development of product bundles that optimally integrate digital offerings and customer service components.
- Participation in the strategic management of the company and derivation of department-specific strategies as well as the implementation of corporate goals into concrete action fields.
- Intensive interface management with associations and partners as well as representing the company in external committees, trade fairs, and conferences.
- Negotiation and management of external service providers
- Promotion of a collaborative working approach and ensuring knowledge transfer within the department and to other departments.
- Ensuring high quality in requirements definition and implementation
- Regular market and competitive analyses to ensure competitiveness and derive actionable recommendations.
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Our expectations of you
Education
- Completed university degree and several years of leadership and professional experience in business development, product management, or digital solution development, ideally in the financial sector.
Qualifications
- Solid knowledge in Digital Solutions and Customer Service Strategies
- Desired expertise in User Centered Design, Data Solutions, and Requirements Engineering/Quality Assurance
- Strong strategic, analytical, and communication skills
- Proven leadership skills demonstrated through the successful motivation, development, and management of teams.
- Strong communication, presentation, and negotiation skills at all levels of hierarchy.
- High level of initiative, sense of responsibility, and goal orientation
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What we offer
- A secure job in a family-friendly company of the Sparkassen-Finanzgruppe
- Flexible working hours, 30 days of vacation, and home office for your work-life balance.
- Job bike leasing, sports programs, as well as corporate health management
- Regular employee events and shared experiences to strengthen team spirit
- Advantages of our S-Travel World with 5% travel price refund as well as shopping discounts on various products, services, tickets, and much more.
- In-house training sessions of our academy as well as individual external further education for personal and professional development
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
S-Markt & Mehrwert GmbH & Co. KG
S-Markt & Mehrwert GmbH & Co. KG is a central service company of the Sparkassen-Financial Group, specializing in market and added value services. With over 1,300 employees, the company offers a wide range of services in the financial sector.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Head of Business Development Digital Solutions
- Location
- Halle
- Working Model
- Onsite
- Diversity
- Open for all genders
