Job
In this role, you actively shape the Atlassian platform and advance Jira, Jira Service Management, and Confluence to create a powerful, scalable solution for international use.
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Job technologies
Your role in the team
- They ensure that our Atlassian platform is operated efficiently, securely, and sustainably as a central foundation for collaboration, Service Management, and digital processes.
- In doing so, you actively develop Jira, Jira Service Management, and Confluence, standardize processes, and lay the foundation for a scalable and high-performance platform in an international corporate environment.
- Administration, operation, and continuous development of Jira, Jira Service Management, and Confluence.
- Ensuring a stable, high-performing, and scalable Atlassian platform, as well as identifying and implementing optimization potentials.
- Design and further development of ITSM processes as well as configuration of portals, request types, SLAs, workflows, and automations in Jira Service Management.
- Development and implementation of governance, roles, permissions, and licensing concepts for sustainable platform usage.
- Consulting departments and service teams on the implementation, standardization, and scaling of digital processes.
- Evaluation of new Atlassian features, cloud services, and Marketplace apps, as well as promoting best practices and knowledge transfer within the organization.
Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Proficient handling of roles, permissions, and license concepts in complex corporate environments.
- Understanding of system integrations, interfaces, and REST APIs, as well as the ability to translate business requirements into technical solutions.
Experience
- Several years of experience in the administration and further development of Atlassian solutions, particularly Jira, Jira Service Management, and Confluence.
- Knowledge in the development and optimization of ITSM- or ITIL-based processes as well as experience in Service Management.
- Ideally, experience with Atlassian Marketplace Apps, Atlassian Intelligence/Rovo, or comparable extensions.
Benefits
Health, fitness & fun
Food & drink
Higher take-home pay
Topics you will work on
Job locations
About your employer
MULTIVAC is one of the world's leading providers of packaging solutions for all kinds of food, life science and healthcare products, as well as industrial goods. MULTIVAC's portfolio includes different packaging technologies, automation solutions, labeling and quality control systems. The range is completed by upstream solutions in the areas of portioning and processing, as well as baking technology.
- 1961
- Established Company
- Onsite, Full Remote
- Print, Paper, Packaging
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