Job
In this role, you will advise users on Microsoft 365, optimize client and mobile device management, support migrations, and further develop digital workplace solutions and infrastructure.
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Job technologies
Your role in the team
- A responsible role in the modern workplace environment, where you advise internal users and interfaces around Microsoft 365 as well as Microsoft Client and Mobile Device Management.
- You act as the technical contact person for the client operating system, MS Office Suite, and M365 services (troubleshooting).
- The further development of the client architecture and evaluation / introduction of new M365 services with a focus on stable infrastructure and excellent user experience.
- The expansion and optimization of the Microsoft Client and Mobile Device Management infrastructure (e.g., Entra, Intune/Endpoint Manager) including lifecycle management of the end devices.
- Support in optimizing digital workplace solutions – from user experience and security to automation.
- Planning, preparation, and implementation of migration projects (e.g., Exchange/SharePoint/Teams, GPO to MDM, device rollouts).
- You work closely with internal departments, clients, and other stakeholders to ensure secure, stable operations and excellent service (e.g., policies/rules, enrollment, compliance application management).
- The evaluation of new innovations and developments (e.g., Purview, M365 Copilot, Windows 365, AVD, Zero Trust, Defender/WDAC) and deriving concrete action recommendations complete their exciting scope of tasks.
Our expectations of you
Education
- Completed university degree (diploma or master's) in computer science or a comparable qualification or technical IT training.
Qualifications
- You possess expertise in the secure integration and troubleshooting of OneDrive for Business and SharePoint Online in live operation.
- Extensive expertise in endpoint and cloud security with a focus on MS Defender in its various forms (Endpoint, Cloud Apps, Office).
- You are familiar with the M365 Roadmap as well as M365 Copilot.
- You impress us with strong analytical and abstraction skills, creative problem-solving, conceptual strength, and precise working methods.
- You communicate convincingly in written and spoken form in our business language German. Good English skills complement your profile.
Experience
- Several years of proven experience in client management and operations (SCCM & Intune), as well as solid knowledge in the design, implementation, and optimization of client services and policies, including troubleshooting.
- Experience in transition/transformation projects, project management, as well as ITILv3, is advantageous.
What we offer
- We offer you an attractive compensation package including company pension scheme, Deutschlandticket, employee discounts, subsidized lunch, free beverages, JobRad, and much more.
- With over 40 corporate sports groups, health courses, occupational medical services, and social counseling, we support your health.
- We support you, for example, with technical and personal training, mentoring, job rotation, talent programs, secondments, and much more.
- With flexible working hours, a 38-hour workweek, customized part-time models, home office & workation, sabbaticals, and 30 vacation days, we offer you a lot of flexibility.
- We offer an exceptional team spirit here - whether in everyday work, during joint lunches, at our company parties, or after-work events.
Benefits
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
We, KfW, are a bank with the goal of promoting progress and development worldwide. In doing so, it is important to us to act sustainably and thereby also to assume social responsibility and to positively shape social change.
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
Employer reviews
- Working conditions
- 4.3
- Career growth
- 2.6
- Engineering
- 3.1
- Team culture
- 3.5
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