Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Oberwöhr
- Working Model
- Onsite
Job Summary
In this role, you will be the main point of contact for IT issues, handle trouble tickets, install and configure hardware and software, monitor network security, and document solutions for problems.
Your role in the team
- IT Helpdesk and IT Support: the first point of contact for IT issues and IT questions.
- 1st-Level Support & 2nd-Level Support: Receiving and analyzing incident reports.
- Installation and Configuration: Setup and maintenance of hardware and software.
- Network Support: Monitoring and ensuring network security.
- Problem analysis and troubleshooting: Documentation and resolution of IT disruptions.
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Our expectations of you
Education
- Completed training as an IT specialist or a comparable qualification.
Qualifications
- High IT affinity and interest in system integration: You are passionate about technology and have a good understanding of IT systems and their integration.
- Good communication skills and team spirit: You can explain complex technical issues clearly and enjoy working in a team.
- Language skills: Very good German skills and good English skills.
Experience
- Experience in IT support and network administration: You have already gained experience in IT support and are familiar with network administration.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT helpdesk employees
- Location
- Oberwöhr
- Working Model
- Onsite
- Diversity
- Open for all genders
