Job
In this role, you will analyze and document security alerts, assist the Level 2 team with incidents, actively contribute to knowledge sharing and team development, and communicate effectively with clients.
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Your role in the team
- The SOC Analyst Level 1 team is the first “line of defense” of the Security Operations Center.
- Here, you analyze, document, and assess alerts received in our high-security area and communicate them to our customers.
- Escalating critical incidents to other teams is also part of your day-to-day work.
- Accordingly, you support the Level 2 team with incident response cases.
- Last but not least, you actively contribute to our lessons learned, helping foster knowledge sharing and the team’s continued development.
Our expectations of you
Education
- You have completed a relevant vocational qualification, e.g. as an IT specialist for system integration, IT systems clerk, IT management clerk, or an equivalent qualification, and have experience in IT.
Qualifications
- You work independently, with a strong focus on customers and teamwork, and demonstrate strong analytical skills.
- You enjoy solving complex problems, tackle challenges both independently and as part of a team, and stand out for your excellent communication skills in German and English.
Experience
- You also have relevant professional experience in the IT industry and have already worked with a ticketing system.
- Ideally, you have some initial experience with Windows Event Logs, SIEM, SOAR, XDR, EDR, and analyzing IT security incidents.
What we offer
- Team spirit: Look forward to hiking days, rooftop barbecue parties, wine festivals, and gaming nights.
- Well-being: We support you with fresh fruit, a generous monthly meal allowance, massage offers, discounted gym membership, or a JobRad with a financial contribution, as well as 30 days of annual leave.
- Feel-good management: We offer a spacious staff kitchen, chilled soft drinks, a cozy coffee lounge, and a rooftop terrace with a view of Hambach Castle.
- Comprehensive onboarding: Find your place on the team through our proven buddy system.
- A safe space for the future: Make the most of an ideal environment to keep developing and grow together with us.
Benefits
Food & drink
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
8com protects and monitors its customers' digital infrastructure in over 40 countries around the world, from SMEs to global players. The company offers a wide range of assessment and awareness services for information security. For over 14 years, 8com's goal has been to provide its customers with the best possible service and jointly achieve an economically sensible but nevertheless high level of information security.
- 2004
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
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