Job
In this role, you will develop applications for UNV, conduct systems analyses, and implement requirements while creating scalable, secure web applications using Drupal and SharePoint.
Job summary
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Job technologies
Your role in the team
- The Information and Communication Technology Section (ICTS) serves as a strategic enabler and innovation partner for the United Nations Volunteers (UNV), driving digital transformation across the organization.
- ICTS plays a pivotal role in fostering innovation, with a focus on artificial intelligence (AI), automation, and cutting-edge technologies to enhance operational efficiency and decision-making.
- Our mandate extends beyond managing IT infrastructure, cloud platforms, and business applications.
- We collaborate closely with all sections of UNV as a trusted business partner, aligning technology with organizational goals.
- ICTS leads governance and strategy initiatives that ensure data security, regulatory compliance, and the implementation of robust digital governance frameworks.
- Through a future-focused approach, ICTS drives key digital tracks, including Volunteer Management, Data Analytics, Cloud Computing, Service Management, Cybersecurity, ERP, Digital Advocacy, AI, and the creation of a modern digital workspace.
- We prioritize accessibility, seamless collaboration, and cyber resilience, enabling UNV to optimize its volunteer management systems and deliver cutting-edge digital services.
- By focusing on innovation and strategic technology alignment, ICTS empowers the organization to scale its impact and amplify its mission in advancing global volunteerism.
- UNV maintains its external-facing content using Drupal and its internal content using SharePoint.
- Volunteer learning is offered through the eCampus platform based on Moodle.
- The applications developer will be responsible for the full lifecycle of UNV applications: Systems analysis and design.
- Elicit, analyze and validate business requirements related to application development.
- Develop software and infrastructure specifications for UNV systems.
- Develop and translate business requirements into application functionality, specifications, and test plans.
- Monitor infrastructure components of UNV applications and suggest options for improved designs.
- Liaise with UNV staff in relevant business units and external IT specialists, and provide specialized advice to users.
- Develop comprehensive system design diagrams and clear user-facing release notes to streamline codebase maintenance and ensure solution continuity.
- Communicate efficiently with business focal points to align system enhancements with business requirements, provide updates on implementation progress, and develop user guidance materials.
- Apply rapid development and iterative prototyping to complex software problems.
- Develop and maintain UNV-based applications.
- Develop the codebase for new features and functionalities for UNV systems.
- Integrate UNV applications in a consistent manner (application integration, data integration, business rules integration).
- Perform impact analysis and change control, and manage the implementation of changes.
- Coordinate with developers at outsourced companies on requirements for system changes and development, security, and accessibility; discuss technical issues and ensure solutions are delivered in accordance with the agreed contracts.
- Ensure optimal technical performance of the system, upgrade or enhance existing functionality, troubleshoot issues, and provide ongoing user support, including resolving problems (Tier III application support).
- Maintain and administer the databases (MSSQL Server & MySQL).
- Maintain and administer the web servers (Linux, Apache, PHP) and cloud-based applications.
- Provide training to users on how to use applications.
- Assist in the preparation of periodic and ad-hoc reports and statistics.
- Perform other duties within the functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Our expectations of you
Education
- Advanced university degree (Master’s degree or equivalent) in Software Engineering, Computer Science, or another ICT-related field is required; or a first-level university degree (Bachelor’s degree or equivalent) in the same fields, combined with two additional years of qualifying experience, will be given due consideration in lieu of the advanced university degree.
- Minimum five (5) years of relevant professional experience with a Master's degree, or seven (7) years with a Bachelor's degree of relevant experience in cloud application analysis and development or related ICT/application maintenance functions is required.
Qualifications
- Accreditation in a formal project management methodology (e.g. PRINCE2 or PMI) is desirable.
- Expertise in Web application security assessment frameworks and secure coding best practices.
- Expertise in designing scalable and accessible web applications with high user volumes.
- Expertise in Moodle development is desirable.
- Expertise in SharePoint maintenance is desirable.
- Fluency in English.
- Proficiency in another UN Official language is an asset.
Experience
- Experience in developing Drupal applications (Drupal development (hooks, services, events, plugins, components), theming, site building (Views, Rules, Webform, multilingual), APIs & integrations (REST, JSON:API, OAuth, GraphQL), migrations (Migrate API, Drush, custom scripts), performance optimization (caching, database tuning, CDN), databases (MySQL, PostgreSQL, Microsoft SQL), security (OWASP, HTTPS, CSP).
- Experience in delivering application integration components using web services (APIs, AI agents).
- Experience in developing, configuring, and administering the Drupal content management system.
- Experience in AI-assisted PHP development.
- Experience with software deployment tools for cloud platforms (CI/CD) and processes.
- Experience with modern issue tracking tools and Git distributed version control.
- Experience in SharePoint development and maintenance (.NET, Power Apps, Flow, Forms, REST web services) is mandatory.
- Experience with agile software development methodologies would be an additional advantage.
- Experience in Salesforce administration is desirable.
What we offer
- The Systems Development Specialist will be supervised by the ICT Specialist and Portfolio Coordinator and will be embedded within the ICTS Applications team.
- This role requires core working hours aligned with the UNV Headquarters (CET/CEST) timezone.
- Candidates must be willing to structure their schedule to ensure maximum crossover and seamless collaboration with the Bonn-based team.
Topics you will work on
Job locations
About your employer
The United Nations Development Programme (UNDP) operates in approximately 170 countries and territories to combat poverty, reduce inequality, and enhance resilience to crises. It provides policy advice, builds capacities, and coordinates technical cooperation within the UN system. As a global network, it connects governments, communities, and partners for sustainable development.
- Established Company
- Onsite
- NGO, NPO, Associations
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