Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Holzminden
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
- Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
- Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
- Collaborate Across Teams - work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.
- Drive adoption by leading communication, training, and best practice initiatives internally and externally.
- Monitor & Improve CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.
- Integrate with 3rd-Party Tools such as SCCM, monitoring solutions, and ServiceNow.
- Support Incident Management when needed.
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Our expectations of you
Education
- Degree in Computer Science, Engineering, or a related field (or equivalent experience).
Qualifications
- Knowledge of IT asset tracking and software asset management.
- ITIL Certification with a solid understanding of ITSM best practices.
- Strong technical knowledge of IT infrastructure, software, and hardware.
- Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.
- Excellent collaboration, facilitation, and communication skills, especially in an international setting.
- Ability to build consensus and work effectively in cross-functional teams.
- Fluent in written and spoken English.
- Additional language skills (such as German, French, or Spanish) are a plus.
Experience
- At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.
- Strong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.
- Experience working in IT operations and IT service management within an outsourced environment.
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Benefits
Food & Drink
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Symrise AG
Symrise AG, based in Holzminden, is a publicly-traded provider of fragrances, flavorings, cosmetic base ingredients and active substances, as well as functional ingredients.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Pharmaceutical Sector, Chemical Industry, Biotech
IT Configuration Management Senior Specialist
- Location
- Holzminden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
