Job
- Level
- Senior
- Job Field
- IT, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will ensure the platform's reliability and scalability by automating infrastructure, defining SLOs, and collaborating with engineering teams on reliable systems.
Job Technologies
Your role in the team
- We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering.
- Your mission will be to ensure Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives.
- You will work within a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
- Working in the tech team at Doctolib means taking ownership of critical systems, driving reliability improvements end-to-end, and partnering closely with product and engineering teams to enable fast, safe delivery.
- Your responsibilities include but are not limited to:
- Build and maintain infrastructure automation and infrastructure-as-code at scale, with a strong focus on consistency, reliability, and developer experience across 170+ applications.
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis capabilities.
- Design, build, and improve infrastructure components that support reliability, scalability, and observability across the platform.
- Define and drive SLOs, error budgets, and alerting standards across multiple product teams.
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by reducing noise and ensuring actionable telemetry.
- Partner with software engineering teams to embed reliability practices early in the development lifecycle.
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Our expectations of you
Qualifications
- You'll be a great fit if you:
- Have implemented and operated SLIs, SLOs, and error budgets in production.
- Are comfortable with at least one scripting or programming language (Python, Go, Ruby...) for automation.
- Are fluent in English.
- It would be fantastic if you:
- Appreciate working in regulated environments, healthcare, fintech, or similar. At Doctolib, data privacy and compliance are part of every engineering decision: you'll live it here from day one.
- Care about reliability enablement, golden paths, runbooks, shared libraries. If it's new to you, no worries: it's how we work at Doctolib, and you'll help us build it.
Experience
- Have solid hands-on experience (5y+) in a Site Reliability Engineering role within a large-scale, multi-team production environment.
- Have proven experience with cloud platforms such as AWS, GCP, or Azure.
- Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem.
- Have experience working closely with software engineering teams to co-design reliable systems.
- Have hands-on experience with infrastructure as code, particularly Terraform, applied in real production contexts.
- Have experience managing on-call rotations and leading incident response in high-stakes environments.
- Have experience with GitOps workflows (ArgoCD, Helm).
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What we offer
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals.
- What we offer:
- Free comprehensive health insurance (basic package) for you and your children.
- 25 days of paid vacation per year, plus up to 14 days of RTT.
- Free mental health and coaching services through our partner Moka.care.
- Work from abroad for up to 10 days per year thanks to our flexibility days policy.
- Lunch vouchers (Swile card) worth 8.50 euros per working day, with 4.50 euros covered by Doctolib.
- 50% reimbursement of your public transport subscription.
- Parent Care Program: receive one additional month of leave on top of the legal parental leave.
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth.
- Relocation support in case of international mobility.
- Access to the best AI tools for coding, development and dedicated training.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Senior Site Reliability Engineer
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
