Job
- Level
- Senior
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will drive the strategic development of the CRM system and marketing automation, coordinate requirements in an agile environment, and analyze processes for maximum customer value.
Your role in the team
- Responsibility and strategic development of the CRM system as well as the marketing automation system (Dymatrix)
- Close collaboration with the specialist departments for the joint further development of professional processes and customer added value.
- Assessment of new requirements regarding Business Value as well as technical analysis and identification of dependencies on other systems
- Coordination of technical solution approaches with other Product and System Owners with a view to the overall architecture.
- Management of external partners for the efficient implementation of requirements in an agile project environment with corresponding budget responsibility.
- Leading management of activities throughout the entire development process from analysis, through development, testing, acceptance, and go-live.
- Data-driven evaluations for continuous development
- Direct reporting to the Chief Digital Officer
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Our expectations of you
Education
- Successfully completed studies in Computer Science, Business Informatics, E-Commerce, or a comparable qualification.
Qualifications
- Excellent analytical skills as well as consistent end-customer orientation.
- Deep technical understanding
- Independent and self-responsible work in an agile work environment with a strong customer orientation.
Experience
- At least 5 years of professional experience in software development or IT project management
- Professional experience in e-commerce and customer-oriented processes
- Professional leadership experience is an advantage
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What we offer
- Mobile office possible up to 2 days per week
- 30 days of vacation per year with a 5-day workweek
- Additional vacation days based on length of service as well as anniversary bonuses
- Full takeover of Germany Ticket
- Occupational health insurance for individual health services
- Access to the Work Life Portal as a support offering for individual well-being
- Bicycle leasing at attractive conditions with JobRad
- Good accessibility by public transport due to the central location
- Special conditions on our Wempe product range as well as additional employee benefits through Corporate Benefits
- Very good onboarding throughout the entire familiarization period with a personal contact person.
- Comprehensive training opportunities through the Wempe Academy
- An open, collegial, and warm corporate culture within a family-owned business.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
Gerhard D. Wempe KG
The successful, family-run German company Wempe, which has been in existence since 1878, is the world leader in the jewelry industry with 36 branches. Wempe manufactures watches and jewelry in its own factories in Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Handcraft, Trade, Trade
Product Owner CRM & Personalization
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
