Job
- Level
- Junior
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you shape data-driven business processes, optimize CRM data maintenance in Salesforce, and create reports and dashboards to enhance the customer experience. You closely collaborate with the team on process automation and system adjustments.
Job Technologies
Your role in the team
- Are you interested in digital business processes and do you enjoy working data-driven?
- As a Junior Salesforce Analyst, you will reshape the customer experience for our clients and work with the team to build the tech stack of the future.
- You support the further development and optimization of our processes in Salesforce.
- You create reports, dashboards, and analyses.
- You work with automations and system adjustments.
- You are responsible for the maintenance and quality assurance of CRM data.
- You work closely with internal stakeholders from Sales, Operations, and Tech.
- You participate in testing, documentation, and rollout of new features.
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Our expectations of you
Education
- You have a degree in Business Informatics, Business Administration, Computer Science, or a comparable field, or initial relevant practical experience in Business Systems, CRM, or Operations.
Qualifications
- You are technically interested and up-to-date.
- Ideally, you have already had some initial contact with Salesforce.
- You bring an analytical and structured mindset and work independently and hands-on.
- You are curious and enjoy working with new technologies.
- You master Excel, PowerPoint, and the like effortlessly.
- You have very good German and good English skills, both written and spoken.
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What we offer
- Flexible working hours and the possibility for hybrid work.
- A helpful and dynamic team that supports your development and is excited about your ideas.
- Modern office spaces in Munich with good public transport connections.
- Regular team events and networking opportunities.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
NFQ Digital Creatives
Wir sind eine Online-Kreativagentur mit den Schwerpunkten Online Marketing, E-Commerce und Mobile Applications. Seit 1999 betreuen wir tolle Kunden in den Bereichen Beratung, Konzeption, Design und technische Umsetzung. Neben spannenden Kundenprojekten betreiben wir eine eigene Lösung für dynamische Werbemittel und dynamische Videos.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR
Junior Salesforce Analyst
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
