Job
- Level
- Lead
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Dusseldorf, Munich, Cologne, Dortmund, Bonn
- Working Model
- Onsite
Job Summary
In this role, you lead a team in Customer Communication Management, manage IT customer projects, develop tailored solutions, and implement project goals while considering regulatory requirements.
Your role in the team
- You assume professional and disciplinary leadership of your team and support its development through regular feedback and development discussions.
- You support recruiting processes, attract new employees to your team, and ensure successful integration and collaboration.
- Derive clear priorities and concrete team goals from the company's objectives and ensure their implementation.
- You manage complex client projects in the IT environment, identify risks early on, and implement appropriate measures to ensure the achievement of project goals.
- You are responsible for project and resource planning, ensuring transparency with internal and external stakeholders, and guaranteeing project success.
- Together with the sales team, you develop proposals, maintain customer relationships, and assist with negotiations with clients and external partners.
- With your expertise in IT and project management, you will collaboratively develop tailored CCM solutions for our clients with your team.
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Our expectations of you
Qualifications
- You have already managed extensive IT or CCM projects, taking responsibility for deadlines, quality, and budgets.
- As an experienced leader, you have managed teams of at least five employees both technically and disciplinarily; even in conflict situations, you act clearly and solution-oriented.
- An understanding of the requirements of regulated industries – such as financial services, insurance, or energy supply – will facilitate your entry.
- For secure communication with clients, partners, and team members, you have German language skills of at least C1 level.
Experience
- You can ideally demonstrate methodological certainty through experience with PRINCE2, PMI / PMP, or IPMA; knowledge as a Scrum Master or Product Owner complements your profile.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
CONET
When it comes to IT consulting, CONET is the experienced and knowledgeable company you can trust. We offer SAP, Infrastructure, Communications, Software, and Consulting services in the areas of Cyber Security, Cloud, Mobility, and Data Intelligence. Our focus is on quality and reliability, and we advise our clients to find the best solution for their needs. With CONET, you can be confident you're getting the expert advice and guidance you need to make the best decisions for your business.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)Culture
3.6Workingconditions
4.0Engineering
3.0Career Growth
3.6
Team Leader Customer Communication Management
- Location
- Hamburg, Dusseldorf, Munich, Cologne, Dortmund, Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
