Job
In this role, you will be the contact person for customers, support digital applications, analyze metrics for service usage, and contribute to the optimization of digital processes.
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Your role in the team
- Contact person for clients and internal departments regarding digital services.
- Support and maintenance of various digital applications and portals.
- Telephone and written correspondence with customers, tenants, and business partners.
- Interface between business units and application development for IT requirements.
- Creation, analysis, and evaluation of key figures related to the usage of digital services.
- Collaboration with providers of external software and portal solutions.
- Support in digitization and optimization projects.
- Participation in the further development of existing processes and applications.
Our expectations of you
Education
- Successfully completed commercial or technical vocational training.
Qualifications
- Ideally, initial knowledge in billing, real estate management, or digital service processes.
- Good numerical understanding and analytical thinking.
- High willingness to learn and quick comprehension.
- Proficient handling of common software applications and excellent PC skills.
- Enjoyment in conveying technical topics in an understandable way.
- Structured, independent, and solution-oriented way of working.
- Strong service and customer orientation.
- Strong communication skills as well as team spirit and openness.
What we offer
- Exciting activity in a modern and digital work environment.
- Up to 4 days of home office per week.
- Varied tasks with a high degree of personal responsibility.
- Opportunity to contribute your own ideas and actively shape processes.
- Collaboration within a dedicated and collegial team.
- Attractive compensation.
- Comprehensive onboarding into systems and processes.
- Diverse development and training opportunities.
Benefits
Food & drink
Job locations
More about the recruiting agency
Michael Page International (Germany) GmbH is an established personnel consulting and recruitment company headquartered in Düsseldorf. Founded in 1991 in Germany, it specializes in the placement of specialists and executives.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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