Job
You provide IT support via phone, email, and ticket system, manage Microsoft 365 users and licenses, set up workstations, and handle hardware installations alongside basic networking tasks.
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Job technologies
Your role in the team
- You are the first point of contact for IT questions and support your colleagues in user support quickly and solution-oriented via phone, email, or ticket system.
- You manage users, groups, and licenses within the Microsoft 365 environment and assist with the setup and support of applications such as Outlook, OneDrive, Teams, and SharePoint.
- You set up workstations and handle the provisioning and installation of hardware such as notebooks, monitors, and other peripherals.
- You perform basic tasks in the network area, including patch management in the server rack and simple switch configurations such as port assignments.
- You actively participate in smaller IT projects and assist with the implementation of new tools and systems within the company.
- You document your work steps clearly in the ticket system, ensuring that the entire team always has an overview.
Our expectations of you
Education
- You have completed IT training, such as as an IT specialist, or have relevant practical experience in IT support.
Qualifications
- You feel confident in administering Microsoft 365 and managing user and license administration.
- You have a basic understanding of network technology and are familiar with patch panels as well as the operation of switches.
- You work in a structured manner, enjoy getting involved, and keep a cool head even in hectic situations.
- You can communicate technical matters clearly and understandably in German.
- You are mobile and hold a Class B driver's license to occasionally switch between the locations Münchberg and Nuremberg.
What we offer
- Location: Münchberg / Hybrid
- Working hours: Full-time - Flexible working hours
- Option for mobile working
- WE culture / YOU culture
Benefits
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
We, Atelier Goldner Schnitt GmbH, are a leading specialist wholesaler of high quality women's fashion in the upscale price range with headquarters in Münchberg / Upper Franconia. Through our daughter companies, we are represented in eight other European countries and currently employ 700 employees female and male throughout Europe.
- 250+ Employees
- 1926
- Established Company
- Onsite, Hybrid
- Consumer Goods, Branded Goods
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