Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münchberg
- Working Model
- Hybrid, Onsite
Job Summary
You provide IT support via phone, email, and ticket system, manage Microsoft 365 users and licenses, set up workstations, and handle hardware installations alongside basic networking tasks.
Job Technologies
Your role in the team
- You are the first point of contact for IT questions and support your colleagues in user support quickly and solution-oriented via phone, email, or ticket system.
- You manage users, groups, and licenses within the Microsoft 365 environment and assist with the setup and support of applications such as Outlook, OneDrive, Teams, and SharePoint.
- You set up workstations and handle the provisioning and installation of hardware such as notebooks, monitors, and other peripherals.
- You perform basic tasks in the network area, including patch management in the server rack and simple switch configurations such as port assignments.
- You actively participate in smaller IT projects and assist with the implementation of new tools and systems within the company.
- You document your work steps clearly in the ticket system, ensuring that the entire team always has an overview.
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Our expectations of you
Education
- You have completed IT training, such as as an IT specialist, or have relevant practical experience in IT support.
Qualifications
- You feel confident in administering Microsoft 365 and managing user and license administration.
- You have a basic understanding of network technology and are familiar with patch panels as well as the operation of switches.
- You work in a structured manner, enjoy getting involved, and keep a cool head even in hectic situations.
- You can communicate technical matters clearly and understandably in German.
- You are mobile and hold a Class B driver's license to occasionally switch between the locations Münchberg and Nuremberg.
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What we offer
- Location: Münchberg / Hybrid
- Working hours: Full-time - Flexible working hours
- Option for mobile working
- WE culture / YOU culture
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
Atelier Goldner Schnitt Gmbh
We, Atelier Goldner Schnitt GmbH, are a leading specialist wholesaler of high quality women's fashion in the upscale price range with headquarters in Münchberg / Upper Franconia. Through our daughter companies, we are represented in eight other European countries and currently employ 700 employees female and male throughout Europe.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1926
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods
IT support specialist / 1st level supporter
- Location
- Münchberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
