Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Freilassing
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will diagnose and repair smartphones and tablets, process repair orders, conduct quality assurance measures, and kindly advise customers via phone and email.
Job Technologies
Your role in the team
- Troubleshooting and repair of rugged smartphones, tablet PCs, and other electronics
- Conducting tests and quality assurance measures
- Processing of repair orders (cost estimates, invoices)
- Installation and maintenance of software applications (Android, Windows)
- Friendly consultation of our customers via phone, email, and chat
- Processing inquiries and issues related to our products and services
- Support in solving technical challenges in the hardware and software domain
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Our expectations of you
Education
- Degree or training in information technology or a comparable qualification preferred.
Qualifications
- Knowledge of the Android and Windows operating systems
- Ability to perform quality assurance measures
- Knowledge in customer consulting via phone, email, or chat
- Excellent spoken and written proficiency in German and English.
Experience
- Experience in troubleshooting electronic devices such as smartphones or tablets.
- Experience in preparing cost estimates and invoices for repairs
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Employee Service and Support
- Location
- Freilassing
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
