Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 87.700 to 128.420€ Gross/Year
- Location
- Munich, Frankfurt, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead a nationwide distributed team in service management, develop agile work methods, and focus on advancing IT services for mobile solutions.
Job Technologies
Your role in the team
- Disciplinary responsibility of a department consisting of six agile, virtual teams distributed nationwide in the Service Management area (a total of 25 employees, 5 trainees/students, and 5 external employees).
- Leadership, management, and development of the Service Management team for Enterprise Mobile Management, consisting of internal and external staff, including personnel planning, capacity management and planning, as well as task allocation according to RACI.
- Conducting recruitment (internal employees, agency workers, possibly service providers) and employee discussions (year-end review, annual goal setting meeting, annual mid-year review, as well as regular exchanges).
- Responsibility for the development of team members (personal development regarding processes, methods, and standards) in coordination with the technical management.
- Ensuring cross-unit collaboration with other SSD and BWI units (e.g., team building, agile work, implementation of SCRUM, SAFe, or LEAN management).
- Responsibility for the continuous improvement of procedures and workflows as well as taking over escalation management for the assigned teams and services.
- Ensuring the achievement of agreed objectives and the necessary reporting, as well as compliance with labor law, organizational, and/or internal regulations (e.g., occupational health and safety).
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Our expectations of you
Education
- Completed degree in the field of Business Administration and/or Computer Science, or an equivalent qualification.
Qualifications
- Good knowledge in the field of ITIL, agile methods (Scrum, Kanban, SAFe, etc.), and IT management methods (e.g., SWOT, LEAN, etc.).
- Good motivation, communication, and teamwork skills, empathy, conflict resolution abilities, as well as stress resistance and willingness to change.
- Fluent German skills in speaking and writing, as well as willingness to travel (approximately 3 times 2-3 days per month).
Experience
- Approximately 6 years of relevant professional experience as well as disciplinary leadership experience, ideally in the mobility environment.
- Good knowledge of personnel management methods as well as experience in promoting and developing employees.
- Experience and expertise in the provision and further development of IT services in the field of mobile solutions (EMM, MDM, smartphones, tablets, IoT, barcode scanners, apps) is desirable.
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful Umgang miteinander and a strong team spirit are fundamental.
- The compensation ranges between €87,700 and €128,420. The actual amount will be determined based on your scope of responsibilities as well as your experience and skills.
- BWI offers a secure workplace as well as an award-winning employer-funded occupational pension scheme.
- You generally start with 30 days of annual leave, with the option for individual adjustments.
- Through our benefit app, you have access to a monthly credit and tax advantages on tickets for public transportation.
- We enable you to have flexibility to balance work and private life, for example through remote work or trust-based working hours, and the long-term accumulation of a value account for purposes such as a sabbatical.
- We support your professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- You have the option to lease a Jobrad and additionally benefit from access to platforms offering a variety of employee discounts.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6