Job
In this role, you will take responsibility for the operation of Teamcenter, NX, and CAM IT services, define and monitor service levels, manage incidents, and continuously optimize system performance.
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Job technologies
Your role in the team
- You assume full responsibility for the entire lifecycle of Teamcenter, NX, and CAM-related IT services, ensuring stable and efficient operation.
- You develop an active stakeholder management and ensure close and transparent collaboration between IT, business units, and external partners.
- You define Service Level Agreements and Operational Level Agreements, monitor their compliance, and continuously develop them together with the involved teams.
- You ensure effective Incident and Problem Management, including escalations, root cause analyses, and the implementation of preventive measures.
- You manage the release cycles of the applications you are responsible for in close coordination with development teams and business units.
- You continuously monitor system capacities and performance, identify bottlenecks early, and initiate appropriate optimization measures.
- You actively participate in the budget planning for the services you are responsible for and ensure an economical service delivery.
Our expectations of you
Education
- You have completed a technical university degree of at least 4 years (e.g., a Master's in Business Informatics (m/f/d)).
Qualifications
- You possess solid knowledge in support and consulting with Siemens Teamcenter and NX.
- You are fluent in German and English; knowledge of French is an advantage.
Experience
- You bring several years of professional experience in the field of PLM, CAD, or CAM, as well as in the implementation and execution of ITIL processes such as Incident, Problem, and Change Management.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
Pfeiffer Vacuum is a technology group with over 3,400 employees at more than 25 locations around the world. We stand for innovation, quality and reliability. Our products are used worldwide in industry, research and development, and analytics.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Engineering Industry
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