Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Munich, Cologne, Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the main contact for clients, leading service initiatives from concept development to implementation while optimizing IT service management processes and proactively communicating issues.
Job Technologies
Your role in the team
- You are the first point of contact for customers and employees regarding our services and actively participate in service delivery.
- You are responsible for ensuring the agreed service quality as well as proactive communication and escalation in case of issues.
- You assist in the development of service concepts, service improvements, and documentation.
- You are actively involved in the development and onboarding of new service initiatives as well as in the service transition.
- Finally, you bring your experience in analyzing and optimizing IT service management processes and tools.
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Our expectations of you
Qualifications
- Furthermore, you possess practical knowledge of the ITIL process framework.
- You also draw on extensive technical knowledge, e.g., in configuring, operating, or troubleshooting database or application/web servers in the Java/Microsoft/Cloud environment.
- Finally, communicate confidently in German and English (both at least C1 level).
- You take responsibility and enjoy actively shaping things.
- Customers are at the center of your focus.
- You are open to new things and enjoy working in a team.
- You want to be part of a special corporate culture.
Experience
- You have several years of professional experience in the field of Oracle NetSuite.
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What we offer
- Look forward to a role where no two days are the same, and you are constantly faced with new challenges.
- Benefit from trust-based working hours, remote work, and workation.
- With our value account, you can specifically accrue vacation days, overtime, or salary shares to enable longer breaks later on — for example, for family, further education, or a sabbatical.
- We are also a reliable employer in challenging times and offer security and prospects through our growth.
- We provide you with a gross monthly amount of 100 EUR, which you can use flexibly and sustainably for your needs in a tax-optimized manner — whether for public transportation, single tickets, or the Deutschlandticket.
- You should feel comfortable with us from the very beginning.
- Our digital onboarding tool enables you to start smoothly without complicated hurdles and question marks in your mind.
- This way, you have all the information and your personal contacts at your fingertips with just one click.
- Additionally, your mentor will be there to support you with advice and assistance.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Ebner Stolz
Our success principle is based on a clear personnel structure: our clients can rely on a fixed contact person with extensive, specialized knowledge and experienced mandate team. If necessary, we involve an Ebner Stolz specialist with expert knowledge for complex questions and special tasks. From the Income Tax Code to customs law, from commercial law to IFRS and from legal pitfalls to entrepreneurial challenges - we have proven experts for every question among our more than 1,700 partners and employees.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Law, Finance, Economics
Manager Technology Consulting - Oracle NetSuite
- Location
- Berlin, Munich, Cologne, Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
