Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Trier
- Working Model
- Onsite
Job Summary
In this role, you handle inquiries in first and second-level support, analyze data using SQL, create reports, and assist with data imports and error analysis. Your focus is on providing solution-oriented support for users.
Job Technologies
Your role in the team
- You handle software-related inquiries and issues in First- and Second-Level Support and provide solution-oriented assistance to users.
- They analyze data-related issues using SQL and support application support through targeted queries, views, and small SQL routines.
- You create regular reports as well as ad-hoc analyses using SQL and Excel for internal departments and clients.
- They perform data imports, verify the plausibility of imported data, and assist with analysis as well as troubleshooting data errors.
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Our expectations of you
Education
- You have a qualification in the IT field, such as an IT specialist, IT sales professional, or similar.
Qualifications
- You also demonstrate solid knowledge of common Office applications, especially Excel.
- Good SQL skills are desirable.
- You work in a structured, solution-oriented, and autonomous manner — at the same time, you are capable of presenting complex issues clearly and preparing solution-oriented decisions.
- You value teamwork and possess good communication skills.
- You are willing to think outside the box and enjoy familiarizing yourself with initially unknown areas.
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What we offer
- You will jointly shape the successful path of our company with us in a team-oriented atmosphere with short decision-making processes.
- Regular working hours from Monday to Friday, 8:30 AM to 12:30 PM.
- You can expect an attractive environment with a modern workplace in a great city center location near Porta Nigra.
- We offer an attractive company pension scheme, 30 days of annual leave, and other social benefits.
- We want our employees to be well, which is why we offer a generous health budget that can be used freely (e.g., professional dental cleaning, massages, fitness classes, and much more).
- Mobile working and extensive training and development opportunities are not foreign words to us.
- The church festival and celebration culture is important to us as part of the BBT group: Christmas Eve and New Year's Eve are non-working days.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Barmherzige Brüder Trier gGmbH
Die Einrichtungen der BBT-Gruppe setzen heute fort, was vor mehr als 160 Jahren der Ordensgründer der Barmherzigen Brüder von Maria-Hilf, der selige Bruder Peter Friedhofen, in seinem klaren Bekenntnis zur christlichen Gottes- und Nächstenliebe begonnen hat: die Sorge für die alten, kranken, behinderten und benachteiligten Menschen in unserer Gesellschaft. Diesem Auftrag wird die Unternehmensgruppe heute in Krankenhäusern, Fachkliniken, Seniorendiensten sowie Einrichtungen der sozialen und beruflichen Rehabilitation gerecht.
Description
- Founding year
- 1850
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Support Engineer
- Location
- Trier
- Working Model
- Onsite
- Diversity
- Open for all genders
