Logo Fresenius Medical Care AG & Co. KGaA

Senior Architect AI Ops & Data Intelligence

Job

  • Level
    Senior
  • Job Field
    IT, Software, DevOps
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Bad Homburg vor der Höhe
  • Working Model
    Onsite
  • Job Summary

    In this role, you will develop scalable AI solutions for the ServiceNow platform, design innovative architectural approaches, build integrations, and support teams in implementing complex projects. You will evaluate technologies and create prototypes to validate business value.

    Job Technologies

    Your role in the team

    • We are looking for a senior AI professional who combines strategic thinking, architectural expertise, and hands-on engineering skills to support the evolution and adoption of AI capabilities within the ServiceNow ecosystem.
    • You are responsible for connecting business needs, technology strategy, and practical implementation to enable scalable and sustainable AI solutions.
    • Advise management, product owners, and stakeholders on AI opportunities, technology adoption, and implementation approaches within the ServiceNow ecosystem.
    • Contribute to the development and evolution of the target architecture for AI capabilities in ServiceNow.
    • Evaluate emerging AI technologies, platforms, models, and technical solutions and provide clear recommendations for decision-making.
    • Develop prototypes, proofs of concept, and reference implementations to validate technical feasibility and business value.
    • Build integrations between ServiceNow AI capabilities and enterprise platforms using reusable patterns and best practices.
    • Translate business requirements into scalable technical solution proposals and practical recommendations.
    • Support delivery teams in resolving complex AI-related technical challenges and transitioning validated concepts toward production-ready solutions.
    • Collaborate with Product Management, Enterprise Architecture, Service Management, Security, and Platform teams to ensure alignment with organizational standards.
    • Provide technical guidance, mentoring, and knowledge sharing, and promote consistent AI capabilities across teams.

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    Our expectations of you

    Qualifications

    • Knowledge of AI governance, security, and responsible AI practices.
    • Ability to communicate complex technical topics effectively to management, business stakeholders, and cross-functional teams.
    • Business fluent German and English (written and spoken).

    Experience

    • Several years of experience designing and implementing enterprise AI, automation, or agentic solutions.
    • Practical experience with agent frameworks, orchestration concepts, MCP, and enterprise integrations.
    • Software engineering experience with Python, APIs, cloud technologies, and modern development practices.
    • Several years of experience within the ServiceNow ecosystem.
    • Experience with ServiceNow AI Agents, Now Assist, automation, or workflow orchestration technologies.
    • Experience evaluating platforms, products, and implementation approaches, ideally in regulated enterprise environments.

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    What we offer

    • Drive the future of Cross Functional Services - join #futurefresenius and apply now through our online portal to make an impact!

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    Benefits

    Higher Take-Home Pay

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

    Topics You Will Work On

    Job Locations

    • Location Bad Homburg vor der Höhe

      Hessen

      Germany

    About Your Employer

    Fresenius Medical Care AG & Co. KGaA

    Fresenius Medical Care AG & Co. KGaA

    Fresenius Medical Care is a world-leading provider of dialysis products and therapies. With over 40 years of experience in dialysis and cutting-edge research, we offer our patients the best possible treatment.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Pharmaceutical Sector, Chemical Industry, Biotech
  • Employer reviews

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    Total

    (2 Reviews)
    3.4
    • Workingconditions

      4.3
    • Engineering

      3.0
    • Career Growth

      3.0
    • Culture

      3.5
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    Logo Fresenius Medical Care AG & Co. KGaA

    Senior Architect AI Ops & Data Intelligence

    Location
    Bad Homburg vor der Höhe
    Working Model
    Onsite
    Diversity
    Open for all genders

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