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In this role, you will develop user-centered SharePoint solutions to enhance decision-making, conduct qualitative user research, and design KM tools for efficient business processes.
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Your role in the team
- The SharePoint Developer supports U.S. European Command's (EUCOM) Knowledge Management team in delivering innovative, user-centered solutions that improve efficiency and decision-making, enhance information sharing, and streamline business processes.
- The SharePoint Developer will be familiar with the psychology behind user interviews and able to systematically capture and organize user insights through rigorous qualitative research methodologies and structured interview techniques.
- The SharePoint Developer applies technical expertise, customer engagement, and design thinking to develop and maintain enterprise Knowledge Management (KM) tools and practices across multiple classification levels.
- The SharePoint Developer will work within a team to collaborate with USEUCOM staff to capture requirements, define use cases, and translate operational needs into solutions.
- They map processes, gather data, and analyze operations to identify inefficiencies and recommend improvements.
- Applying Lean, Agile, and design thinking methodologies to standardize KM best practices across directorates, the SharePoint Developer aims to improve staff efficiency.
- You will also develop and deliver training, workshops, and user guides to drive adoption of KM tools.
- You will serve as a trusted advisor to senior leaders and action officers, fostering a culture of knowledge sharing.
- KMEs design, implement, and improve KM platforms and digital workflows to support EUCOM mission requirements.
- Developing SharePoint Online sites, lists, forms, permissions, and customizations; managing daily operations as Site Collection Administrators.
- You will be expected to build and maintain Power Platform applications, automated workflows, and Power BI dashboards to capture knowledge and enable data-driven decision-making.
- Integrate KM solutions with enterprise IT services while ensuring compliance with DoD data governance and cybersecurity standards.
- Maintain system documentation, process roadmaps, and lifecycle sustainment plans.
Our expectations of you
Qualifications
- Active SECRET clearance with the ability to obtain and maintain TS/SCI clearance.
- Proficiency in Microsoft Office, Visio, Power BI, and workflow tools (Power Automate, SharePoint Designer).
- Strong communication skills; able to brief senior leaders and work in a collaborative, fast-paced environment.
- Demonstrated expertise in qualitative user research methods, including proficiency in conducting structured user interviews, developing interview guides, and applying techniques for uncovering user motivations and behaviors as outlined in established UX research frameworks.
- DoD 8570.1 IAT Level II certification.
- PMP, Lean Six Sigma, or business analysis certifications.
- Knowledge of Joint Operational Planning and staff processes.
Experience
- Ability to obtain a TESA visa in Germany – BA/BS + 5 years, AA/AS + 7 years, major certification + 9 years, OR 11 years of specialized KM/IT experience.
- Experience with custom-developed Microsoft Power Apps / model-driven applications.
- 5+ years of experience in business process analysis/engineering, with proven expertise in process mapping and improvement.
- 5+ years administering SharePoint (2016/2019/Online), including site collections, page design, permissions, and troubleshooting.
- Experience in KM or process reengineering in a military HQ or joint command environment.
- Experience with Agile development environments, including familiarity with ServiceNow, Confluence/JIRA, or similar KM platforms.
- Familiarity with user research best practices from recognized sources such as Steve Portigal's 'Interviewing Users,' with experience translating interview findings into actionable insights and knowledge management systems that support product decision-making.
What we offer
- The proposed salary range for this position is: $82,700 - 173,900 USD.
- There are a host of factors that can influence final salary, including but not limited to geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive compensation, benefits, and learning and development opportunities.
- Unser breites und wettbewerbsfähiges Angebot an Zusatzleistungen soll Mitarbeitende und ihre Familien unterstützen und schützen.
- At CACI, you will receive comprehensive benefits, including healthcare, wellness, financial, retirement, family support, continuing education, and paid time off.
Topics you will work on
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About your employer
CACI International Inc. is a leading provider of customized solutions and cutting-edge technologies for government customers. Our expertise and advanced technologies support critical national security missions and government modernization.
- Established Company
- Onsite
- Other Sectors
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