Job
In this role, you will develop process automations, monitor job chains, and analyze errors while collaborating closely with various departments and managing the entire lifecycle of requirements.
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Job technologies
Your role in the team
- As an IT Service Engineer in Process Automation, you work independently and with responsibility within a cross-functional team following agile methodologies.
- You communicate and collaborate closely with subject matter experts from sales, distribution network operation, shared services, and IT.
- In your daily work, you utilize established standards in process automation with Redwood RunMyJobs, in payment transaction exchange with banks, and in print output management for the entire RheinEnergie Group.
- Together with your team, you will further develop these standards as part of a continuous improvement process.
- You are responsible for the entire lifecycle of requirements - from technical conception through development and maintenance to further development and documentation, taking into account defined standards.
- By monitoring job chains, conducting independent error analysis, and resolving incidents, you ensure a stable and proper operation.
- You specify appropriate tests and document your work results in a comprehensible and structured manner.
- Furthermore, you monitor technological trends, advise departments, and ensure optimal IT support within your area of responsibility.
- You take on on-call duties to ensure ongoing operations.
Our expectations of you
Education
- You have a degree in Mathematics, (Business) Informatics, or a comparable qualification.
Qualifications
- You have solid knowledge of SAP interfaces for external process control via Redwood RunMyJobs.
- You have extensive knowledge in the administration and use of Windows and Linux operating systems as well as their filesystems.
- You are familiar with ITIL processes, particularly in incident and change management, and you leverage this knowledge effectively for troubleshooting and implementing new requirements.
- Ideally, you have knowledge of scripting or programming languages such as Perl and Java.
- You work reliably and independently, while also demonstrating a strong team orientation.
- Your analytical skills as well as your creativity help you develop quality- and deadline-oriented solutions.
- You convince with your communication skills and are able to explain technical issues clearly as well as translate technical requirements into technical solutions.
- You have very good knowledge of German as well as good knowledge of English.
Experience
- You have several years of professional experience in process automation or a comparable environment.
- Ideally, you are familiar with the processes of an energy provider and have practical experience with payment systems as well as data exchange with banks.
- Ideally, you have experience in provisioning and managing SFTP servers and access, as well as with infrastructures on common cloud providers such as AWS or Azure and in Active Directory.
What we offer
- This position is remunerated according to pay grade 11 in accordance with the collective agreement for public utilities (TV-V).
- This corresponds to a gross annual salary of approximately €68,000 - €89,000 for a full-time position (depending on professional experience and qualifications).
- In addition to the statutory salary, our employees receive numerous special benefits and perks, such as an additional variable compensation based on the company's performance in the form of bonuses and incentives, as well as a company pension scheme valued at 8.7% of the respective gross annual salary.
- Our company places great importance on adhering to high security standards to comprehensively ensure the protection of our employees.
- We develop together! People are at the forefront with us.
- From employee discussions to diverse further training, we support our employees throughout their professional journey.
Benefits
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
RheinEnergie AG is a regional energy company supplying electricity, gas, water and heat with its headquarters in Cologne. The company supplies around 2.5 million people, industry, trade and commerce with energy and drinking water.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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