Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Ebensfeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage customer projects in lifecycle management, from implementation through training to support, coordinating project progress according to defined KPIs and specific requirements.
Job Technologies
Your role in the team
- Comprehensive management of customer projects within the framework of Lifecycle Management, from onboarding through implementation to regular operations (system setup, data migrations, training, process and solution consulting, support).
- Ensuring project progress and success while adhering to defined KPIs (timeliness, budget, quality) as well as considering customer-specific requirements, internal processes, and applicable standards.
- Project coordination and implementation across all project phases.
- Ensuring a smooth project workflow by involving all relevant internal departments and external partners.
- Support the sales team in project acquisition and order securing.
- Customer support in project business.
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Our expectations of you
Education
- Completed training in the field of computer science, certified computer science technician, degree in business informatics or comparable courses of study.
Qualifications
- Proficient in handling MySQL databases/SQL databases/SQL in general.
- Business acumen desirable.
- Confident demeanor, strong communication skills, persuasiveness.
- Structured and solution-oriented thinking and working approach.
- Empathetic personality with team spirit, learning ability, and willingness to learn.
- Very good knowledge of German.
- You are passionate about what you do and not afraid of challenges.
- Dealing with customers brings you joy.
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What we offer
- Permanent employment contract (24-40 hours).
- Flexible working hours.
- Subsidy for company pension scheme.
- Mobile working / Home office possible (the onboarding should mainly take place on-site).
- Free drinks, fruit, snacks.
- Further development opportunities (e.g., eLearning, language courses, and external certification training).
- No on-call duties or the like.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Sebald Software
Sebald Software, a traditional family business based in Ebensfeld, focuses on developing software solutions for non-profit, social, and church organizations. The modular DaVinci®4social software is continuously optimized in close collaboration with clients to meet their individual requirements.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Project/Service Manager
- Location
- Ebensfeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
