Job
In this role, you manage the administration and enhancement of Windows server systems and networks, provide 2nd-level support, and implement IT projects through requirement analysis and client consulting.
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Job technologies
Your role in the team
- Administration, installation, configuration, support, and further development of client and server systems in a Microsoft environment
- Administration of Windows Server applications (e.g., Windows Active Directory, DHCP, DNS, Exchange, SQL Server, etc.)
- Installation, configuration, and maintenance of networks, internet access, VPN connections, and printer systems within the customer’s infrastructure
- Troubleshooting, analysis, and resolution
- Requirements analysis, customer consulting, and technical support in preparing proposals
- User support and participation in various IT projects
- Assumption of operational responsibility to ensure IT services for the customer
- 2nd-level support topics
- Recording, classifying, and documenting user issues in a ticketing system
Our expectations of you
Education
- Extensive IT expertise, completed vocational training as an IT specialist in system integration / IT systems electronics technician, or a similar qualification in the IT field. Career changers with comparable skills are also welcome.
Qualifications
- Class B driver's license
- Ability to work independently, a structured and solution-oriented approach, and strong communication skills
- Open, authentic, and customer-oriented demeanor
- Very good German and good English skills
Experience
- Ideally, experience in the IT services sector and direct customer contact.
- The following basic knowledge: Windows client and server, virtualization (VMware, Hyper-V, Proxmox), Active Directory, Microsoft 365, Exchange, DNS, DHCP, Group Policy, backup solutions, networks and firewalls. Ideally, knowledge of setting up and configuring VoIP phone systems; initial experience with cloud environments is an advantage.
What we offer
- Performance-based compensation and modern work equipment (including a company mobile phone and laptop).
- Flexible working hours and remote work by arrangement.
- An agile work environment. You’ll play an active role in shaping your area of responsibility. You’ll benefit from lean structures, ongoing professional development opportunities, and collaborative relationships built on equal footing, including across locations.
- Regularly receive attractive employee benefits, offers, and discounts from well-known providers through our platform at corporate benefits.
- More movement. We care about our health! Take advantage of JobRad and our corporate membership with EGYM Wellpass at high-quality sports, fitness, and leisure facilities.
- A future. We support you in building up a supplementary pension through employer contributions as part of an occupational pension scheme.
Benefits
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
citadelle systems AG, founded in 2019, is an established IT system house focused on consolidating the German market. With a wide range of IT services, the company aims to establish a new champion in the market.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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