Job
- Level
- Experienced
- Location
- Leverkusen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you are responsible for 1st and 2nd level support, setting up IT workstations, administering client systems, and assisting with IT projects on-site or via remote support.
Job Technologies
Your role in the team
- You are the first point of contact for our clients and independently provide 1st and 2nd level support to quickly resolve technical issues.
- You set up new IT workstations for our clients and ensure a smooth start by installing hardware and software.
- You will take over the administration of client systems and actively participate in IT projects, such as hardware rollouts or system updates.
- You handle inquiries flexibly via remote support or on-site and thus ensure the continuous operation of IT systems.
- You maintain the technical documentation and assist in managing the network infrastructure of our clients.
This text has been machine translated. Show original
Our expectations of you
Education
- Whether you have completed vocational training or are switching careers: you have solid, practical experience in IT system integration.
Qualifications
- You enjoy working independently and take pleasure in finding the best solution for and with clients.
- For on-site assignments, you hold a Class B driver's license.
- You communicate confidently in German and have good English skills for technical documentation.
Experience
- You already have some professional experience in managing IT systems and customer support.
This text has been machine translated. Show original
What we offer
- Attractive working hours: You work from 8 a.m. to 5 p.m., with no on-call duty or standby, and only have one hotline day per week.
- Efficient use of working hours: Your travel time to clients is counted as working time.
- Generous vacation: You will receive 32 vacation days per year.
- Extensive training budget: You benefit from an annual training budget.
- Health Promotion: You will receive an annual health budget of 600 euros.
- Equity participation: You benefit from a share in the company's success.
- Flexible mobility: You have access to the company fleet with a fuel card, Jobrad, and can tailor your mobility to your needs.
- Modern work environment: You set up your workspace yourself with modern equipment.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Job Locations
About Your Employer
Smpl-it Gmbh
smpl-IT GmbH, based in Leverkusen, provides IT services for small and medium-sized enterprises. Its focus is on understandable IT support, security, networking, servers, as well as hardware and software solutions. According to the company, it follows a personal and practical service approach.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Specialist for System Integration - IT Support / User Support
- Location
- Leverkusen
- Working Model
- Onsite
- Diversity
- Open for all genders
