Team leader IT Quality & Service Management

New

Gvv-kommunalversicherung Vvag

Job

In this role, you lead a team, develop IT services, plan capacities, and work closely with project and IT partners to ensure quality and drive innovation.

Job summary

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Your role in the team

  • You derive clear goals for your team from the company and department strategies, prioritize them, and oversee their implementation in line with the requirements of the GVV.Digital project and ongoing IT operations.
  • You plan capacity and resources proactively and create the conditions for successful collaboration.
  • You support the professional and personal development of your five team members, help them manage themselves, and foster an open culture of feedback and learning.
  • You coordinate the transition of the new legacy system into ongoing IT operations, drive change and innovation, and continuously develop processes, ways of working, and IT services.
  • You coordinate collaboration between the project, IT, and related departments, promote knowledge transfer from the project to IT, and represent our company to our partner Faktor Zehn.
  • You take responsibility for cross-functional projects and initiatives, manage releases and further development, and ensure compliance with quality standards and regulatory requirements.

Our expectations of you

Education

  • You have completed a master’s degree in a STEM field, ideally in (business) informatics, or have an equivalent qualification (a bachelor’s degree combined with relevant professional experience).

Qualifications

  • You have a very good understanding of IT processes and landscapes and align your area of responsibility strategically.
  • You communicate clearly and as an equal, address conflicts constructively, and combine analytical thinking with strong conceptual skills.
  • You work in a structured, goal-oriented way, set clear priorities, and consistently see even complex projects through to completion.

Experience

  • You have at least three years of experience leading teams and strong leadership skills.
  • You have several years of relevant experience in IT service management and know how to manage IT services reliably and continuously improve them.

What we offer

  • Flexible working hours.
  • Remote work.
  • 30 days of vacation and additional days off.
  • Pay in accordance with the collective bargaining agreement and special payments.
  • Company pension scheme.
  • Public transport ticket subsidy.
  • Free underground parking.
  • For this position, we offer an annual gross salary of between €75,000 and €105,000, depending on your relevant professional experience.

Benefits

Work-Life-Integration

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Cologne
    Nordrhein-Westfalen, Germany

About your employer

For over 100 years, GVV-Kommunal has offered tailored insurance concepts and service packages to municipalities, municipal companies, and savings banks. We understand the unique requirements and needs of our clients and work to provide comprehensive, high-quality coverage at an affordable price. Our subsidiary, GVV-Privatversicherung AG, offers private customers especially competitive, award-winning insurance products as well as excellent claims service.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Banking, Finance, Insurance
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Team leader IT Quality & Service Management

Gvv-kommunalversicherung Vvag