Job
In this role, you will support our customers' IT systems, install specialized hardware, conduct training, assist with PC CADDIE software, and implement server and cloud projects.
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Your role in the team
- As an IT system technician, we develop you into an expert in our specialized tasks:
- In collaboration with your 2nd-level support team, you will manage our customers' hardware and software environments remotely, by phone, or on-site. These include local Windows or cloud environments.
- You install and train the customer's staff on our specialized hardware, such as RFID readers for vending machines and access control systems (serial RS485 connections), POS cash registers with peripherals, and wireless modules for electric carts.
- You support our PC CADDIE software and databases at the customer's site in technical support (troubleshooting, checking access rights, update service).
- You implement server and cloud projects in collaboration with the IT experts of our clients.
Our expectations of you
Education
- You have a solid IT background in the Windows environment (at least MCSA or equivalent) and have gained professional experience in the installation and maintenance of IT systems.
Qualifications
- You see independent, responsible, organized, and helpful actions as your strengths.
- You can arrange to be on-site with our clients for a few days each month and organize these trips yourself.
- You are communicative, enjoy direct interaction with our clients, and thrive in close team collaboration.
- You are fluent in both German and English, in speaking and writing.
Experience
- Experience with PC CADDIE, other database programs, as well as programming skills would be advantageous but are not mandatory.
What we offer
- Genuine team spirit: A collegial environment based on respect and mutual support.
- Scope for creativity: Independent work with direct influence on our product development.
- Work-Life Flexibility: A modern mix of remote work, team events, and flexible time management.
- Growth & Security: Permanent prospects and targeted further training with the market leader.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
At Pc Caddie Ag, we provide all the information about golf softwares. Our website offers a wide range of products, services, news, and valuable insights for optimal organization and management of every golf facility.
- Established Company
- Onsite, Hybrid
- Sports, Leisure
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