Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Forst (Lausitz) - Baršć
- Working Model
- Onsite
Job Summary
In this role, you will handle the application support of ProUmwelt, manage user rights, conduct training sessions, and develop input masks and documentation for users.
Job Technologies
Your role in the team
- Application support for the ProUmwelt program.
- Setup and maintenance of user and rights management.
- Consulting and guiding users of ProUmwelt.
- Preparation, execution, and follow-up of recurring training sessions for ProUmwelt users.
- Development and updating of a user manual for end-users and for the technical/functional program setup.
- Procedural establishment of interfaces in collaboration with the SG ADV (GIS, D3, HKR, electronic water register (eWabu), etc.).
- Creation and maintenance of programmable structures (classification numbers, object, media structure, fee statutes) in collaboration with the SG.
- Development and customization of input masks according to process descriptions and the requirements of the department.
- Creation, optimization, and maintenance of process representations (workflows) for all work procedures in the department in close collaboration with the process managers of the subject areas.
- Creating automated actions (e.g., setting deadlines, follow-up reminders, involving authorities, triggering print, transferring cases, etc.).
- Creating standard prints in accordance with the service instruction on the design of correspondence within and outside the administration as well as the use of forms and templates.
- Creation and maintenance of text modules.
- Implementation of legislative changes across all affected internal program areas.
- Create and maintain a comprehensive application documentation regarding all settings and configured elements.
- Contacting Prosoz's support and/or KIX (ticket system) for troubleshooting.
- Leadership and documentation of the service consultations for the Environmental Department/Part ProUmwelt and support to the secretary/ female secretary.
- Development and maintenance of a uniform design for application forms, information leaflets, and brochures.
- Maintenance of the online presence for the department.
- Preparing and conducting tenders in accordance with budgetary and procurement regulations as well as service instructions.
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Our expectations of you
Education
- Successfully completed training as an administrative specialist, legal assistant, employment services specialist, social insurance clerk, or a successfully completed apprenticeship as an office management clerk with a willingness to undertake a specialized training course of at least 6 months.
Qualifications
- Knowledge in the IT sector.
- Knowledge of financial accounting as well as double-entry bookkeeping (Doppik) or willingness to participate in relevant training measures.
- Broad knowledge in the use of MS Office products and internet skills.
- Knowledge in data processing as well as in onboarding and applying software products and databases.
- Fluent German skills in speaking and writing (Level C1/C2).
- Valid driver's license class B.
- Self-control and self-management.
- Self-motivation and initiative.
- Communication skills.
- Ability to present and moderate.
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What we offer
- Pleasant working environment in a motivated team including team-building activities (team day).
- Attractive pay according to TVöD (VKA) - pay grade 9a.
- Annual special payments as well as asset-building benefits.
- Free parking spaces and a subsidy for public transportation.
- Company pension scheme (ZVK).
- Various qualification and training opportunities.
- Good work-life balance (flexible working hours, remote work).
- 30 days of recreational leave per year.
- Secure job in the region.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Landesregierung Brandenburg
The Brandenburg state government, based in Potsdam, manages state policy and promotes the economy. It supports companies in their establishment and expansion and is committed to infrastructure projects and structural change.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Application support clerk
- Location
- Forst (Lausitz) - Baršć
- Working Model
- Onsite
- Diversity
- Open for all genders
