Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kiel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support IT operations, plan and set up new locations, and troubleshoot hardware and software issues using modern technology.
Job Technologies
Your role in the team
- IT support for the company's locations Phone/ Email/ Ticket system
- Planning, configuration, and setup of new locations (occasionally nationwide on-site by arrangement)
- Error analysis and troubleshooting in hardware and software (Windows, Office, networks, peripherals)
- Installation, configuration, and rollout of workstation systems and network components
- Setup and management of mobile devices (Windows, Android, iOS) with centralized control
- Participation in the implementation of new IT processes and projects (e.g., hardware lifecycle, corporate standards)
- Documentation of internal processes, creation of handouts for employees
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Our expectations of you
Education
- Completed training as an IT specialist or a comparable qualification, including career changers, are welcome.
Qualifications
- Advantage: Knowledge of Microsoft 365 Administration & PowerShell
- Structured, solution-oriented working style - you keep an overview even when handling multiple tasks in parallel
- Strong communication skills, team orientation, and customer service focus – you enjoy providing technical support to colleagues.
- Willingness to travel for occasional assignments at other locations (by arrangement) and a car driving license (Class B)
Experience
- Experience in IT support, both written and verbal
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What we offer
- Modern IT Environment
- Hansefit membership available
- Structured onboarding and opportunities for further development
- Flexible working hours / Home office options (after onboarding)
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
GSM Training & Integration GmbH
In ganz Deutschland aktivieren wir Menschen nachhaltig, indem wir durch intensive, persönliche Betreuung, individuell unterstützen und stärken. Wir sehen uns als Teil des sozialen Hilfesystems und arbeiten, als zertifizierter Dienstleister, Hand in Hand mit unseren Auftraggebern und stehen mit ihnen im engen Austausch. Wir entwickeln unsere Angebote stetig weiter und bieten dadurch passgenaue Konzepte für unsere Zielgruppe. Unser Projektangebot ist genauso individuell, wie unsere Teilnehmenden. Sowohl arbeitsmarkt- als auch sozialintegrative Projekte füllen das Spektrum unserer täglichen Arbeit.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector