Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Ravensburg
- Working Model
- Onsite
Job Summary
In this role, you will handle IT support requests through our OTRS ticket system, manage Windows clients, document processes, and conduct user training to ensure a smooth IT environment.
Job Technologies
Your role in the team
- The IT department ensures the operation of the IT infrastructure at Oberschwabenklinik and serves as the contact point for all departments within the organization regarding all IT-related matters.
- Helpdesk and hotline support via our OTRS ticket system (phone and email).
- First-level support for Windows clients (Windows 10/11) and peripherals (desktop PCs, notebooks, printers, multifunction devices).
- Documentation and inventory management.
- Conducting user training or onboarding sessions.
- Responsibility for ensuring compliance with response and processing times for support inquiries.
- Collaboration with the departments for Building and Facility Management as well as Medical Technology in solving cross-functional tasks.
- Participation in IT on-call duty.
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Our expectations of you
Education
- Completed training as an IT specialist, IT systems electronics technician, or a comparable qualification in the IT field.
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What we offer
- At St. Elisabethen-Klinikum Ravensburg, as soon as possible, full-time or part-time.
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Job Locations
This is your employer
Oberschwabenklinik gGmbH
Oberschwabenklinik gGmbH is a leading healthcare provider in southern Baden-Württemberg. The company operates St. Elisabethen-Klinikum in Ravensburg and Westallgäu-Klinikum in Wangen. As a municipally supported network (99.1% owned by Landkreis Ravensburg, 0.9% owned by Stadt Ravensburg), Oberschwabenklinik gGmbH is closely connected to the local community.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT support employees
- Location
- Ravensburg
- Working Model
- Onsite
- Diversity
- Open for all genders
