Job
In this role, you will support customers in software troubleshooting, conduct project rollouts, and adapt software solutions in logistics IT environments while collaborating on international projects.
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Job technologies
Your role in the team
- Taking on on-call duties in an international customer environment.
- Support of new and existing customers as Service Delivery Manager (m/f/d).
- Execution of software support including structured documentation of service cases and resolution measures.
- Participation in international software projects in the areas of CS, MU, PS, and IS.
- Execution of international project rollouts as well as post-go-live support.
- Technical service support for existing customers in the environment of WCS and MFC systems.
- Development and customization of software solutions for WCS, MFC, and OFS systems, particularly in the PTL and PbV areas.
- Analysis, processing, and implementation of change requests for existing customers.
Our expectations of you
Qualifications
- They are characterized by a strong service and customer orientation and communicate confidently with internal and external contacts.
- You have knowledge in the automation environment as well as in warehouse management systems (WMS) and possess a good understanding of logistics IT.
- You possess solid knowledge in Java software development.
- You are proficient in handling databases, especially Oracle.
- You are willing to undertake occasional business trips.
- Fluent German and English skills in spoken and written form to communicate effectively in an international environment complete your profile.
Experience
- You have experience in 24/7 on-call support at 2nd level and are willing to take on such on-call duties approximately 40 days per year.
- You have experience working with sophisticated software architectures and complex technical system landscapes.
What we offer
- A permanent contract for secure future planning.
- An exciting and varied role within an innovative environment.
- Flexible working hours and, depending on the position, the option for remote work to optimally balance family and career.
- Challenging tasks with a high degree of personal responsibility.
- An attractive, performance-based salary - depending on qualifications and experience between 52,000 and 72,000 euros gross per year.
- Corporate benefits via our online platform.
- Open culture and a family-like working atmosphere.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
grey engineering GmbH is an established company with long-standing experience in providing engineering services, specializing in innovative solutions in the fields of energy technology, mechanical engineering, and IT.
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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