Job
- Level
- Experienced
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 52.000 to 72.000€ gross/year
Job Summary
In this role, you will support customers in software troubleshooting, conduct project rollouts, and adapt software solutions in logistics IT environments while collaborating on international projects.
Job Technologies
Your role in the team
- Taking on on-call duties in an international customer environment.
- Support of new and existing customers as Service Delivery Manager (m/f/d).
- Execution of software support including structured documentation of service cases and resolution measures.
- Participation in international software projects in the areas of CS, MU, PS, and IS.
- Execution of international project rollouts as well as post-go-live support.
- Technical service support for existing customers in the environment of WCS and MFC systems.
- Development and customization of software solutions for WCS, MFC, and OFS systems, particularly in the PTL and PbV areas.
- Analysis, processing, and implementation of change requests for existing customers.
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Our expectations of you
Qualifications
- They are characterized by a strong service and customer orientation and communicate confidently with internal and external contacts.
- You have knowledge in the automation environment as well as in warehouse management systems (WMS) and possess a good understanding of logistics IT.
- You possess solid knowledge in Java software development.
- You are proficient in handling databases, especially Oracle.
- You are willing to undertake occasional business trips.
- Fluent German and English skills in spoken and written form to communicate effectively in an international environment complete your profile.
Experience
- You have experience in 24/7 on-call support at 2nd level and are willing to take on such on-call duties approximately 40 days per year.
- You have experience working with sophisticated software architectures and complex technical system landscapes.
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What we offer
- A permanent contract for secure future planning.
- An exciting and varied role within an innovative environment.
- Flexible working hours and, depending on the position, the option for remote work to optimally balance family and career.
- Challenging tasks with a high degree of personal responsibility.
- An attractive, performance-based salary - depending on qualifications and experience between 52,000 and 72,000 euros gross per year.
- Corporate benefits via our online platform.
- Open culture and a family-like working atmosphere.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
grey engineering GmbH
grey engineering GmbH is an established company with long-standing experience in providing engineering services, specializing in innovative solutions in the fields of energy technology, mechanical engineering, and IT.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Software Support Specialist
- Salary
- 52.000 to 72.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.33.400 to 43.699 € net/year · Tax class I
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
