Level
Experienced
Location
Munich
Working Model
Onsite
Job Field
IT, System, DevOps
Employment Type
Full Time
Contract Type
Temporary employment

Job Summary

In this role, you ensure stable operation of servers and virtualization infrastructure, optimize systems, handle incidents, and plan ITIL processes to ensure high availability.

Job Technologies

Your role in the team

As an IT Operations Specialist, you ensure the stable and highly available operation of the central server and virtualization infrastructure at all Airbus locations in Germany.
In a specialized team of hardware and VMware experts, you will take end-to-end responsibility for maintaining, optimizing, and troubleshooting the internal IT landscape.
Thereby, you act as a reliable interface to product management, implement ITIL processes, and actively shape the future viability of our systems.
They keep the IT infrastructure fully operational and ensure that all systems run reliably and meet the agreed Service Level Agreements (SLAs/OLAs).
You are responsible for deploying new software packages, performing updates, and monitoring the system lifecycle (e.g., timely replacement of outdated components in consultation with the Product Manager).
You manage and process the daily ITIL standard processes, including handling incidents (Incident Management), root cause analysis (Problem Management), and planning system changes (Change Management).
In case of system errors, analyze console messages and system logs, troubleshoot issues independently, or involve specialized technical teams and external service providers for complex problems.
They monitor the regular backup processes and conduct disaster recovery tests to ensure data can be quickly restored in an emergency and business operations remain secure.
They use automated monitoring tools to oversee the systems and participate in on-call duties or shift models (24/7 support) depending on operational requirements.
You identify vulnerabilities in the system and implement new technologies or automations to continuously improve the stability, efficiency, and security of the IT landscape.
You act as a technical contact for IT operations, advise on the implementation of new IT solutions (Entry into Service), and work closely with the IT Product Manager and other interfaces.

This text has been machine translated. Show original

Our expectations of you

Education

Successfully completed studies in Computer Science, Business Informatics, Systems Engineering, or a comparable IT qualification (e.g., IT Specialist for System Integration) with several years of relevant professional experience in IT infrastructure and server operations.

Qualifications

Solid knowledge in automating routine tasks and system deployments using scripting languages (e.g., PowerShell, Python, Bash) or configuration management tools (e.g., Ansible).
Fluent in German and English, both written and spoken, with strong problem-solving skills and a high customer and service orientation for advising interfaces and project teams.

Experience

Solid practical experience in the administration, maintenance, and orchestration of enterprise hardware solutions (e.g., HPE Synergy, HPE ProLiant Servers, HPE OneView, Synergy Frames).
Comprehensive knowledge and practical experience with the VMware vSphere Suite (ESXi, vCenter) for deploying, configuring, and managing highly available virtual environments (ideally complemented by vSAN, NSX, or VCP certification).
Proven expertise in IT Service Management according to ITIL standards (Incident, Problem, and Change Management) as well as experience in adhering to defined SLAs/OLAs.
Proven experience in the deployment of new IT solutions (Entry-into-Service), packaging/deploying software upgrades, and Level 2/3 system support.

This text has been machine translated. Show original

What we offer

Attractive compensation and personalized additional benefits, e.g., company pension schemes, mobility offers (e.g., bike leasing), or employee advantages with partner companies in accordance with our current policies.
30 days of annual leave according to collective agreement (35h/week); work-life balance (flexible working hours, mobile working, part-time, job sharing, sabbatical).
Excellent opportunities for further training and international, company-wide development prospects.
Occupational health physician; comprehensive health services (sports courses, prevention programs, and more), canteen and cafeteria, partly on-site kindergarten.
Working in a diverse environment with more than 140 nationalities, where exchange, support, and diversity are actively promoted.