Job
In this role, you resolve issues in the ticket system, analyze errors, and document solutions. You conduct regression tests, maintain test cases, and collaborate closely with support units and development teams.
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Job technologies
Your role in the team
- You resolve requests in the ticketing system and document incidents.
- You independently handle troubleshooting and problem-solving for your applications.
- You communicate with downstream support teams and points of contact.
- You support us with IT projects and application testing.
- You create and maintain test cases in our test management tool.
- You perform regression tests before releases and ensure the quality of our applications.
- You document test results and defects in a structured, traceable manner and support their resolution in close collaboration with business departments and development teams.
Our expectations of you
Education
- You have completed vocational training in IT or have comparable practical experience.
Qualifications
- You are interested in IT topics and technology and are willing to learn about new tasks and areas.
- You have basic knowledge of application support and ticketing systems.
- You have a basic understanding of JavaScript.
- You work carefully and analytically, and document your work in a clear and traceable manner.
- You can communicate confidently in German, both in writing and verbally.
Experience
- You have initial experience with structured testing of web applications or are willing to familiarize yourself with this area.
What we offer
- Compensation: attractive salary, vacation pay, permanent employment contract.
- Working hours and organization: hybrid work, digital time tracking.
- Equipment and ways of working: modern equipment tailored to your role.
- Vacation: 30 days of annual leave, paid time off on December 24 and 31, and special leave for special occasions.
- Benefits: discounted offers at the B&O Parkhotel in Bad Aibling, Urban Sports Club and EGYM Wellpass, JobRad, employee discounts at over 600 stores, a €100 monthly childcare allowance, and many more.
- Security: permanent employment contract with a stable company, company pension scheme, and group accident insurance.
- Professional development: extensive development opportunities in our Studytube learning environment.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
B&O is a company that specializes in renovating and repairing affordable housing using traditional methods and innovative technology. In addition to maintaining and repairing approximately 600,000 homes each year, B&O offers specialized solutions for modernization to housing companies. These solutions can be used either when tenants move out or while the building is occupied.
- Established Company
- Onsite, Hybrid, Full Remote
- Construction, Real Estate, Building Services
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