Job
In this role, you configure, support, and maintain IT and telecommunication systems both on-site and remotely, conducting troubleshooting and advising clients in Unified Communication and networking.
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Job technologies
Your role in the team
- Customer service is your top priority, both in 2nd and 3rd level.
- Customer consulting and project support are part of your daily tasks as an IT service technician.
- You are responsible for the configuration, commissioning, and support of IT and telecommunications systems in the areas of Unified Communication, Contact Center, and IT/Networks.
- In these areas, you will perform adjustments, modifications, and error analyses, both remotely and on-site at the customer's location.
Our expectations of you
Education
- You have completed training as an IT systems technician or have comparable professional experience, preferably in the telecommunications sector.
Qualifications
- Service orientation, initiative, and flexibility characterize you.
- You impress with your structured and logical working method.
- Ideally, you already have some knowledge of our main suppliers Alcatel-Lucent Enterprise, Unify/Mitel, STARFACE, or Innovaphone.
Benefits
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
Die TeleSys Kommunikationstechnik GmbH ist das größte herstellerunabhängige Systemhaus für Telekommunikation in Nordbayern, bei Bamberg in Breitengüßbach. Wir beraten und betreuen unsere Kunden weltweit, die meisten unserer Kunden befinden sich in den Regionen Nürnberg, Erlangen, Forchheim, Bamberg, Coburg, Bayreuth, Hof und Würzburg.
- 1-49 Employees
- Established Company
- Onsite, Hybrid
- Trade
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