Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Freiburg im Breisgau
- Working Model
- Onsite
Job Summary
In this role, you manage the IT infrastructure, handle user inquiries and incident tickets, install and configure systems and hardware, and provide high-quality support both onsite and remotely.
Your role in the team
- Receiving, qualifying, and recording all inquiries and reports from users.
- Management of IT infrastructure and client-server environments with a focus on user support on-site and remotely.
- Installation, configuration, and maintenance of systems and new hardware as well as their administration.
- Management and processing of incident tickets.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training as an IT specialist in system integration or a degree in (business) informatics.
Qualifications
- Very good German skills, good English skills.
Experience
- Ideally, initial practical experience in administration or IT support.
- Experience with Microsoft or Linux operating systems is an advantage.
- High service and customer orientation, strong communication skills, and experience with ticketing systems.
This text has been machine translated. Show original
Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Freiburg im Breisgau
- Working Model
- Onsite
- Diversity
- Open for all genders
