Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 59.909 € gross/year
- Location
- Aurich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for customers regarding technical inquiries, support service technicians, analyze malfunctions, and create technical reports and service quotes.
Job Technologies
Your role in the team
- Direct contact person for clients regarding technical questions and issues.
- Technical support for field service technicians (First Level Support).
- Preparation of technical reports.
- Order review of service requests and derivation of measures.
- Creation of offers.
- Analysis of systemic disturbances and initiation of measures.
- Participation in shift work.
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Our expectations of you
Education
- Successfully completed vocational training in the field of electrical/electronics.
Qualifications
- Further training to become a technician or master is desirable.
- Proficient in MS Office.
- Good knowledge of German and English.
- SAP knowledge is an advantage.
- Teamwork and assertiveness as well as high communication skills.
- Independent working style and initiative.
Experience
- Initial work experience in the service sector of wind turbines is advantageous.
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What we offer
- Possibility of mobile working up to 80%.
- Internal and external opportunities for further training, including through the ENERCON Academy.
- Flexible working hours through appropriate working time models.
- Company pension scheme, private occupational disability insurance at special conditions, and financial support for asset-building benefits.
- Option for bike leasing (JobRad).
- Occupational health management including corporate fitness.
- Discounts on various brand products in collaboration with our partner Corporate Benefits.
- 30 days of vacation per year.
- For this position, we offer an annual gross salary of €59,909.
- Vacation and Christmas bonuses, which depend on the length of service, are part of a company agreement.
- The position is to be filled immediately within the framework of a permanent employment contract.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
ENERCON GmbH
As a pioneer in wind energy technology and a partner in the energy transition, ENERCON has specialized in the development and production as well as the sales and service of onshore wind turbines.
Description
- Founding Year
- 1984
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Power Sector, Economy
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Workingconditions
4.2Career Growth
3.2Engineering
2.8Culture
3.5
Technical employee, 1st level electrical support
- Salary
- from 59.909 € gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.from 37.515 € net/year · Tax class I
- Location
- Aurich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
