Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- 60.000 to 75.000€ gross/year
- Location
- Leipzig
- Working Model
- Onsite
Job Summary
In this position, you lead a team of IT technicians, develop and optimize support processes, solve technical issues, and coordinate projects while ensuring communication with internal and external partners.
Job Technologies
Your role in the team
- Technical leadership and support for an IT technician team.
- Further development and optimization of existing service and support processes.
- Analysis and resolution of technical issues.
- Ensuring quality standards as well as proper documentation.
- Participation in IT projects and coordination of technical processes.
- Communication with internal departments as well as external partners.
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Our expectations of you
Education
- IT degree or comparable technical qualification.
Qualifications
- Good knowledge of Windows environments, hardware, and end-user device management.
- Ideally, initial knowledge of ITIL-oriented processes.
Experience
- First leadership experience or the desire to take the next step towards team management.
- Several years of experience in technical support or managing large IT environments.
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What we offer
- Salary: 60-75k p.a. (depending on relevant experience).
- 30 days of vacation.
- Responsible leadership role with a lot of creative freedom.
- Structured onboarding & long-term development prospects.
- Modern working conditions & flexible design options.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Experis GmbH
Experis, part of the ManpowerGroup, focuses on recruiting IT experts and providing comprehensive managed services.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency