Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- 60.000 to 75.000€ Gross/Year
- Location
- Leipzig
- Working Model
- Onsite
Job Summary
In this position, you lead a team of IT technicians, develop and optimize support processes, solve technical issues, and coordinate projects while ensuring communication with internal and external partners.
Job Technologies
Your role in the team
- Technical leadership and support for an IT technician team.
- Further development and optimization of existing service and support processes.
- Analysis and resolution of technical issues.
- Ensuring quality standards as well as proper documentation.
- Participation in IT projects and coordination of technical processes.
- Communication with internal departments as well as external partners.
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Our expectations of you
Education
- IT degree or comparable technical qualification.
Qualifications
- Good knowledge of Windows environments, hardware, and end-user device management.
- Ideally, initial knowledge of ITIL-oriented processes.
Experience
- First leadership experience or the desire to take the next step towards team management.
- Several years of experience in technical support or managing large IT environments.
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What we offer
- Salary: 60-75k p.a. (depending on relevant experience).
- 30 days of vacation.
- Responsible leadership role with a lot of creative freedom.
- Structured onboarding & long-term development prospects.
- Modern working conditions & flexible design options.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Experis GmbH
Experis, part of the ManpowerGroup, focuses on recruiting IT experts and providing comprehensive managed services.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Team Leader IT Technology
- Salary
- 60.000 to 75.000€ Gross/Year
- Location
- Leipzig
- Working Model
- Onsite
- Diversity
- Open for all genders
