Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Grafschaft
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for IT support requests, assisting with the installation and maintenance of IT hardware, managing conference technologies, and working with MS Office 365. You handle IT tickets and provide support during internal relocations.
Job Technologies
Your role in the team
- As the primary point of contact for all IT-related questions, you are the link to our internal clients.
- They assist with the setup, installation, and maintenance of PCs, network components, monitors, and printers at our headquarters in Grafschaft.
- On-site, you will also provide IT support for internal office relocations, as well as the installation and setup of new IT workstations.
- Taking care of and maintaining our conference and video technology in the meeting rooms is also part of your responsibilities.
- And you manage MS Active Directory Services (ADS) and MS Office 365.
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Our expectations of you
Education
- Several years of professional experience in IT Service Desk, with your completed training as an IT Specialist in System Integration forming the foundation of your success.
Qualifications
- Solid knowledge in the administration of desktop PCs, laptops, and printers.
- Basic knowledge in the areas of LAN, WLAN, and WAN within the scope of First-Level activities is also part of your skill set.
- Ideally, knowledge of conference and video technologies in meeting rooms complements all of this.
Experience
- Experience with MS Windows 11, Office 365 applications including MS Teams, as well as working with IT ticketing systems for incidents and service requests.
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What we offer
- Flexible working hours with flexitime, 30 days of vacation plus up to 10 flexitime days, paid days off on December 24th and 31st, up to 5 days of home office per month, time value accounts for short breaks or early retirement, access to discount portals as well as a Handelshof shopping card.
- Christmas and holiday bonuses, quarterly performance bonus, employer-funded retirement plan with subsidies for voluntary salary conversion, subsidies for public transportation use.
- Annual health bonus of up to €600, discounted membership with Urban Sports Club, bicycle leasing through JobRad.
- Tailored internal development programs, seminars, e-learnings, regular development discussions.
- Support in all life situations with the pme Family Service, 365 days accident insurance worldwide.
- HARIBO & MAOAM Snack Flat Rate at the workplace, employee discount, subsidized canteen.
- Structured 100-day onboarding, Welcome Days with plant tour, HARIBO buddy.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
HARIBO
As the number one fruit gummy brand with over 7,000 employees in 26 countries, we rely on highest quality and the special team spirit as HARIBO Family. A respectful togetherness, variety and job security make us top employer. Our employees live their brand loyalty worldwide and thus advance HARIBO every day. We have supported them since 1920 with trust, courage for pragmatism and focus.
Description
- Founding Year
- 1920
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
Employer reviews
by devworkplaces.com
Total
(1 Review)Workingconditions
3.4Career Growth
2.6Engineering
3.0Culture
3.0
Specialist Corporate IT Operations - IT Service Desk
- Location
- Grafschaft
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
