Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Landshut
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance and processing of IT fault reports via telephone, e-mail or ticket system.
- Initial error analysis and troubleshooting of hardware and software problems.
- Forwarding complex requests to 2nd level support.
- Installation and configuration of workstations and peripheral devices.
- Supporting users with IT questions and problems.
- Documentation of the activities carried out in the ticket system.
- Carrying out regular system checks to ensure smooth operation.
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Our expectations of you
Education
- Completed training in the IT field, e.g. IT specialist for system integration or comparable.
Qualifications
- Good knowledge of Windows operating systems and MS Office applications.
- Knowledge of using ticket systems is an advantage.
- Good written and spoken German and English skills.
Experience
- Experience in IT support or helpdesk environment desirable.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st Level
- Location
- Landshut
- Working Model
- Onsite
- Diversity
- Open for all genders
