Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Chemnitz
- Working Model
- Onsite
Job Summary
In this role, you are responsible for providing technical support to our clients, resolving issues both remotely and on-site, and advising on software, hardware, and networking technology.
Job Technologies
Your role in the team
- You provide active assistance to our customers, resolving issues remotely, via telephone, and approximately 15% on-site.
- You advise our clients on software/hardware as well as network technology and are familiar with the market, the products, the suppliers, etc.
- A secure communication style and a high level of service orientation are second nature to you, and you skillfully use questions to understand problems.
- You possess a systemic and professional approach to user onboarding.
- You also roll up your sleeves from time to time, enjoy taking the screwdriver into your own hands, and are very technically skilled.
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Our expectations of you
Education
- You have completed training or a degree in the IT field or a comparable qualification with professional experience.
Qualifications
- You offer a good technical understanding in the field of software and hardware.
- You stand out through an independent, systematic, team-oriented, and goal-oriented working style.
- You have good knowledge of Microsoft operating systems and are proficient with common Service Management tools.
Experience
- You have experience in network infrastructure, firewalls, document management, and backup solutions.
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What we offer
- A comprehensive, tailored onboarding.
- A appreciative work environment that highlights you as a person with your individual strengths and supports your personal development.
- Flat hierarchies and a lot of creative freedom to plan and implement continuous improvements and process optimizations.
- Cutting-edge digital technology.
- Company pension scheme.
- Corporate training opportunities.
- Company car that may also be used privately.
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Job Locations
This is your employer
officePLUS GmbH
officePLUS GmbH is a renowned provider of office communication solutions and IT services based in Chemnitz. They offer comprehensive consulting to companies regarding Managed Print Services and IT system house solutions. The company supports its clients through intelligent office management and modern IT technologies to enhance the efficiency and transparency of their workflows.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Network technician / system administrator
- Location
- Chemnitz
- Working Model
- Onsite
- Diversity
- Open for all genders
