Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wunsiedel
- Working Model
- Onsite
Job Summary
In this role, you will monitor our IT infrastructure, manage servers and network components, provide technical support for training, and resolve IT issues in first and later second-level support.
Job Technologies
Your role in the team
- Monitoring and management of our servers and IT infrastructure.
- Management and administration of firewalls, switches, and access points.
- Setup, configuration, and maintenance of laptops, PCs, and smartphones.
- Patch and update management (operating systems, applications).
- Preparation and technical support for training sessions and events.
- First-level support for our employees (later also second-level).
- Analysis, documentation, and sustainable resolution of IT disruptions.
- Training and support of employees in IT applications.
- Maintenance of our telecommunications systems (VoIP / Auerswald - internal & external).
- Ensuring daily data backup (servers, laptops, PCs).
- Support and documentation in the field of data protection (e.g., for online training).
- Management and further development of our intranet (user management, content maintenance, structure).
- Support for internal digitization projects.
- Data maintenance and analysis as part of inventories.
- Maintenance of catalog and price data.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist (m/f/d)) or comparable practical experience.
Qualifications
- Good understanding of IT infrastructures, networks, and end devices.
- Strong problem-solving skills.
- Structured, reliable, and independent way of working.
- High diligence and conscientiousness, especially in dealing with systems and sensitive data.
- Ability to work in a team & enjoyment in supporting colleagues.
- Open to new technologies and willing to develop professionally.
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What we offer
- Working hours: Full-time.
- Location: Wunsiedel.
- Remuneration: according to the company tariff.
- Start date: Immediate or upon agreement.
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Job Locations
This is your employer
Birke Elektroanlagen Gmbh
Birke Elektroanlagen GmbH, a traditional family business based in Wunsiedel, specializes in electrical installations and electrical engineering projects. The company places great emphasis on sustainability and regional responsibility, offering tailored solutions in energy optimization and renewable energies. Since 1965, Birke Elektroanlagen GmbH has been a trusted partner in the industry.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization
IT Staff Service & Support
- Location
- Wunsiedel
- Working Model
- Onsite
- Diversity
- Open for all genders
