Logo Actemium

IT Support / User Helpdesk

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Hamburg
  • Working Model
    Onsite
  • Job Summary

    In this role, you install and administer the Windows client environment, assist users with hardware and software issues, and conduct troubleshooting analyses.

    Job Technologies

    Your role in the team

    • Installation and administration of the client environment, including on-site.
    • User support for software and hardware questions.
    • Analysis and resolution of issues in the Windows environment as well as documentation in the ticketing system.
    • Participation in the further development of our client environment in the Windows environment.
    • Setup and management of our telecommunications environment.
    • Support in ensuring compliance with IT security policies in daily operations.

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    Our expectations of you

    Education

    • You have completed training in IT, a degree in Computer Science, or a comparable qualification.

    Qualifications

    • Enjoyment in working with people and a strong service orientation.
    • Independent and solution-oriented working style as well as team skills.
    • Ability to quickly familiarize oneself with technical issues and collaborate with specialist departments.
    • Fluent German skills and basic English skills in speaking and writing.
    • Class B driver's license and willingness to occasionally work on-site.

    Experience

    • Practical experience in IT support, ideally with Windows clients and common Office applications.

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    Benefits

    Food & Drink

    Work-Life-Integration

    Job Locations

    • Location Hamburg

      Germany

    • Location Hamburg

      Germany

    This is your employer

    Actemium

    Actemium

    Actemium is the VINCI Energies brand dedicated to industry. Focusing on a continuous optimization of industrial performance, Actemium accompanies customers in a smooth way into the new industrial era.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production
  • Logo Actemium

    IT Support / User Helpdesk

    Location
    Hamburg
    Working Model
    Onsite
    Diversity
    Open for all genders

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