Logo Pixum - Diginet GmbH & Co. KG

Head of User Experience

New

Job

  • Level
    Lead
  • Job Field
    UX/UI, Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    80.000 to 88.000€ gross/year
  • Location
    Cologne
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this key position, you lead a UX team, develop strategic design approaches, and embed the user perspective into product development to achieve measurable successes and drive innovations.

    Your role in the team

    • UX TEAM LEADERSHIP: You lead our UX team with clarity and empathy, set clear goals, and empower your team members to achieve them and realize their potential.
    • STRATEGIC ALIGNMENT: Together with our Product Owners, you will develop a comprehensive UX and Product Design strategy. You will ensure that it aligns with our product development and corporate strategy.
    • USER-CENTRICITY: You embed the user perspective sustainably into our product development and strengthen user-centered thinking across teams and departments.
    • CUSTOMER SATISFACTION: You measure the success of our UX work using relevant KPIs and derive targeted improvements from them. This includes monitoring NPS, CSAT, Trustscores, and external review platforms, and implementing appropriate measures to enhance them.
    • CROSS-FUNCTIONAL COLLABORATION: You work closely with our product management, development, customer service, marketing, and other stakeholders, demonstrating your knack for bringing different perspectives together. You leverage this alignment to successfully drive our projects to completion.
    • BEST PRACTICES & INNOVATION: You establish effective UX methods and promote innovative approaches that continuously improve our product experiences. You evaluate new trends and technologies based on their added value and integrate them purposefully into our way of working.

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    Our expectations of you

    Qualifications

    • You have already demonstrated that you can persuade and bring together different stakeholders, even where interests diverge. You can provide concrete examples of how you have implemented UX initiatives and measurably contributed to the company's success.
    • UX principles and user-centered design are not just methods for you, but the foundation of successful digital products.
    • The success of our clients, your team, and the company is equally important to you.
    • You are fluent in German and English.

    Experience

    • You bring several years of experience in leading UX/Product Design teams and know how to develop employees, especially through coaching, clear goal setting, and performance management.
    • You are a passionate UX designer, bringing solid experience in UX/Product Design as well as extensive experience in digital product development, combining a keen sense of design and aesthetics with psychological understanding.
    • Experience in e-commerce is a plus, but not a must.

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    What we offer

    • A seven-member team that is really looking forward to you!
    • 30 days of vacation, mobile work (two days per week).
    • Well-structured, among others, with the Pixum Onboarding Week, Buddy Program, onboarding and probation period guides.
    • We shape Pixum! We take this literally, everyone can contribute, pitch projects and ideas to help both themselves and Pixum grow.
    • Internal training programs, our own digital learning platform & diverse training opportunities within our corporate group.
    • Subsidy for the Germany Ticket, Shared Parking System, and individual company bicycle leasing.
    • We use AI to create real added value. For our customers. For our teams. For Pixum. Every year, we host an AI Day and an Innovation Day!
    • We offer high-end espresso machines with portafilter, free breakfast daily, a canteen, pizza oven, Hofmann's dishes, and much more. Additionally, Pixum subsidizes your lunch.
    • Physiological massages during the Christmas season, Employee Assistance Program, athletic company events (including B2Run, Cologne Marathon), and subsidy for your Urban Sports membership.
    • Foosball, PlayStation 5, and Nintendo Switch in the office.
    • In case of care gaps, your child can simply come with you to Pixum in our parent-child room. You will receive 5 paid child sick days, and our Babytime offers new parents additional flexibility in the first 14 days.
    • Corporate benefits, stock program, discounts with Cologne-based partner companies (including Museum Ludwig), discounts on our brands Pixum & artboxONE for you and your friends, photo printer stations in the office.

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    Benefits

    Work-Life-Integration

    Topics You Will Work On

    Job Locations

    • Location Cologne

      Nordrhein-Westfalen

      Germany

    About Your Employer

    Pixum - Diginet GmbH & Co. KG

    Pixum - Diginet GmbH & Co. KG

    Pixum - Diginet GmbH & Co. KG is a German company that offers individual photo products such as photo books, greeting cards, and photo posters as an online photo service since 2000.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Pixum - Diginet GmbH & Co. KG

    Head of User Experience

    Salary
    80.000 to 88.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.48.049 to 52.219 € net/year · Tax class I
    Location
    Cologne
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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