Technical Consultant

As a Technical Consultant ITAM & SAM, you are the expert for IT infrastructures and advise - for example in the context of ISO-19970-1 or ISO 27001 - our customers in the planning and implementation of asset management projects (inventory, documentation and strategic IT projects).

You will act as an advisor and mediator in exciting project environments and also provide concrete support to our customers in the final planning, implementation and operation. In doing so, you will derive concepts on how company goals can be achieved through IT in a time-saving, cost-efficient, securely scalable and transparent manner. IT ASSET MANAGEMENT in TIMETOACT focuses on the "HOW" of implementing the IT strategy and thus creates the conceptual basis for a strategy-compliant "Future IT".

1. You are the single point of contact for our customers and advise them on a technical and procedural level
2. You implement projects independently with the aim of creating transparency, compliance and profitability
3. You develop holistic concepts and strategies for our customers
4. You will be responsible for the support of technical software asset management customer infrastructures
5. You are responsible for classifying, prioritizing and categorizing orders
6. You independently develop initial solutions to fault reports and monitor escalations of active faults
7. You strive for long-term cooperation and customer support and thus continuously build customer loyalty
8. You conduct product training, customer-oriented training and product training independently