IT Service Technician

DEUTSCHE FACHPFLEGE GRUPPE

Job

In this role, you will be responsible for setting up and maintaining IT workstations, installing and configuring networks and telecommunications systems while ensuring stable IT operations through support and documentation.

Job summary

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Job technologies

Your role in the team

  • Setup, maintenance, and support of IT workstations (clients, peripherals, printers, mobile devices).
  • Installation, configuration, and maintenance of network components (switches, routers, WLAN) as well as our telecommunications systems (e.g., cloud telephony and emergency call systems).
  • Ensuring a stable and secure IT operation in our facilities.
  • Error analysis and troubleshooting in 1st- and 2nd-level support.
  • Remote support for our on-site employees.
  • Documentation of systems and processes.
  • Participation in IT projects (rollouts, site integrations, infrastructure modernization).

Our expectations of you

Education

  • Completed vocational training, e.g., IT Specialist for System Integration (m/f/d) or a comparable qualification.

Qualifications

  • Knowledge in networking, Windows environments, and client management.
  • Advantageous: Additional qualifications such as ITIL Foundation, MS Azure Administrator Associate, Entra ID (formerly Azure AD), or Sophos Endpoint Technician.
  • Structured and independent way of working.
  • Service-oriented attitude and enjoyment of direct user support.
  • Class B driver's license.
  • Willingness to travel within Southern Germany.

Experience

  • Advantage: initial professional experience in IT support or IT infrastructure.

What we offer

  • Permanent employment contract in a future-proof industry.
  • Flexible working hours and remote work.
  • Company car - also for private use (within the scope of the 1% rule).
  • A responsible and varied activity.
  • Individual training and development programs for professional and personal growth with long-term prospects within our network.
  • Short decision-making paths and a collegial working environment.

Benefits

Health, fitness & fun

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Herford
    Nordrhein-Westfalen, Germany

About your employer

The Deutsche Fachpflege Gruppe is a network of nursing services and stationary facilities specializing in the care of people with various levels of care needs. With over 25 years of experience, the group ensures high-quality care.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Healthcare, Social Sector
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IT Service Technician

DEUTSCHE FACHPFLEGE GRUPPE